This place isn't quite as convenient as the Hilton Paddington, which is connected right to the station, but it's not too bad. It's across the street and about a block and a half walk. So if you're mobile and it's not raining, it's fine.
The rooms are small but nicely done, big flat-screen TV, attractive linens, everything looked new and stylish. The only problem: the water in the shower was warm but could have been hotter. I'm not sure if it was just our room, we turned it up to max and it was fine, we could live with it, but expect more for a room at this price.
Service was efficient but limited. There's not really a lobby to speak of, just a front desk and a nice restaurant/cafe and not too many folks on duty. When we arrived, early in the morning, only one person was at the front desk, so we had to wait quite a while for another customer to check out before we could talk to him -- and learn that our room wouldn't be available till the afternoon. And though we prepaid the room through Orbitz, somehow that didn't show up when we checked out, so the front desk person wanted to charge us. He was very nice about it and was willing to let us go once I showed him the Orbitz receipt and he made a copy of it. But I always find it annoying that the system isn't more efficient and that it becomes a question at all. What if I had lost or forgotten the receipt?
That was a long way of saying the people working there were fine and efficient, but it's not a full-service hotel with, for example, a concierge to help you with directions, etc. The room was nice and, if the price were right, I would certainly stay again. But I wouldn't go out of my way and might try somewhere else next time.
- Official Description (provided by the hotel):
- Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more less
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- Also Known As:
- Hotel Indigo London-Paddington England