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“Consistently great lodging in Paddington”

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Hotel Indigo London-Paddington
Ranked #171 of 1,089 Hotels in London
Certificate of Excellence
Richmond, Virginia
Level Contributor
78 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Consistently great lodging in Paddington”
4 of 5 bubbles Reviewed April 19, 2013 via mobile

Stayed here 4th time on business for the past week, great location, clean and comfortable rooms, restaurant downstairs is not that great but the hotel earns high marks for their excellent service. Short walk from Paddington, especially convenient for Heathrow Express and great western trains to other towns outside the city.

Stayed April 2013, traveled on business
Helpful?
Thank Jonathan H Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review, May 18, 2013
Thank you very much for your review - we are delighted that you have stayed with us repeatedly and are so pleased that you have enjoyed your stays. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,806 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 11, 2013

very lovely hotel, great pluses are: comfortable bed, rain shower, free soft drinks in the mini fride (re stocked every day), gym and locatio. room was a bit on the small side, but not too bad. all and all - highly recommended.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hadasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review, May 18, 2013
We are so thrilled that you enjoyed your stay with us - thank you very much for choosing us as your home from home and we hope to see you back in London soon.

With best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

First of all the LOCATION of this hotel is wonderful! We took the Heathrow Express right to Paddington Station and this Hotel is around the corner from there. Couldn't be easier. And staying so near to Paddington Station is so very convenient.

Then, the staff at the Indigo is just great. All very friendly and helpful. We had an overnight (sleepless) flight and we got to the hotel early in the morning hoping for a nap. The staff had a room ready for us in under an hour of our very early arrival!

The hotel is decorated in a modern yet comfortable way. We really liked it. The rooms are a good size for London. Compact but not tight by any means. Our room was immaculate, comfortable and wonderfully decorated. The room was also very quiet and no noise from the street or hotel bothered us at all during our stay. There was an electric kettle in our room for coffee and tea as well as a few free refreshments in the minifridge for us.

We ate breakfast one morning and had afternoon tea another day at their restaurant. Both were excellent.

I can recommend this hotel very highly! Thanks for an excellent stay Team at the Indigo!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review, April 20, 2013
Thank you ever so much for your wonderful review! We are always so happy to receive good feedback and we are over the moon that you enjoyed your stay.

We hope to be able to welcome you back soon!

With best wishes,

Hotel Indigo Team
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Palm Harbor, Florida, United States
Level Contributor
229 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

I have the opportunity to travel to London and stay in various locations. When I stay in the Paddington area, the Hotel Indigo at Paddington is my choice. Great location. Many dining choices including their own restaurant and of course, it is at Paddington making it easy access to and from Heathrow.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review, April 10, 2013
Dear Bob,

It is a pleasure to know we are your port of call in Paddington - thank you so much for your lovely review. We do hope to see you soon and look forward to making your next stay as enjoyable as possible.

With best wishes
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Cardiff, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

Great Location, lovely rooms and even better staff who made our anniversary weekend very special. Complimentry glass of champaigne and strawberries on arriving as I'd mentioned when booking that it was a special occsaion. Thank you all x

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank siwanp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review, April 10, 2013
Dear guest,

Thank you so much for your review and happy anniversary to you and your partner once again! It was a pleasure taking care of you both for your anniversary stay and we are so glad that you enjoyed the hotel. We hope to be able to welcome you back to the hotel in the future!

With best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

This is a small, boutique-type hotel 2mins walk from Paddington Station in London. It's part of the Intercontinental Hotel Group but has more character than a typical hotel chain. The hotel has a very cosy bistro where you can get a meal, glass of wine, or cappuccino. The room was tiny but was OK for a single. It was very good value given the location, quality and time of year (week of Christmas). As my room was available I was able to check in as soon as I arrived from the airport (8am) which was much appreciated.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wednesday D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review, April 10, 2013
Dear guest,

Thank you for your review. We are so glad to hear you enjoyed your time spent with us over Christmas. It was certainly a pleasure to have you stay with us. We hope to be see you again soon.

With best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

While staying in Paddington we visited the Indigo restaurant. The service was good, with attentive staff. The food was good and served piping hot.
We enjoyed the atmosphere. It was a great evening out.

  • Stayed April 2013, traveled with family
    • Value
    • Service
Helpful?
Thank IreneA1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review, April 10, 2013
Dear IreneA1973,

Thank you so much for your review - we couldnt be happier that you and your family enjoyed you evening at our restaurant! We will also be bringing out a new menu soon - we hope to see you back to sample it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo London-Paddington

Property: Hotel Indigo London-Paddington
Address: 16 London Street | Paddington, London W2 1HL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#134 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Official Description (provided by the hotel):
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 
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Also Known As:
Hotel Indigo London-Paddington England

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