I visited Claridge's for afternoon tea to celebrate my mum's birthday. I last visited about four years ago and had a lovely experience. This time round, I was quite disappointed. Food-wise the sandwiches were fine but nothing stood out (I thought a few of them were actually quite bland), the pastries were impressive in presentation though and the two children who were with us were thrilled with their special menu, the teas we tried were also lovely. What was frustrating was the service. The waiter was friendly and whenever we asked for anything he was always happy to oblige but I felt like we were constantly asking for things that should have been offered as a matter of course. I had to ask for extra water glasses for some of our guests, our cups of teas were never refilled without us prompting the waiter to do so, and it got to the point where I didn't even have the energy to ask for a tea top-up or to try any more teas. I do expect more from my experience of afternoon tea at somewhere like Claridge's and unfortunately on this occasion it was a real let-down.