I went into the Patisserie Valerie in the Charing Cross Road at around 11:00 AM for a double Espresso and a croissant. They managed to get two things wrong out of two. They had no croissants and when the coffee came it was lukewarm.
The food looked attractive but the man who served me was decidedly chilly...as was the coffee. To be fair the coffee was replaced without demur and, when it came, it was hot...and the waitress was friendly. Maybe I caught the man at a bad time.
I pass the café frequently, but have been rather put off from going there again as there are many friendly coffee shops in that area..
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