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“Rude staff, maybe not worth the wait”

GAIL's Bakery Victoria Park
Ranked #945 of 1,668 Quick Bites in London
Restaurant details
Reviewed May 7, 2019

Popped in for some coffee, really wanted to enjoy reading a book in their garden. Was looking for recommendations on something to go with my coffee however the two staff members were too busy having a discussion in what presumably was an Eastern European language. They did not seem particularly happy to be there and unhappy staff makes unhappy customers. Opted for a takeout since the other were not really invested in helping out and the atmosphere wasn't great.

Date of visit: May 2019
    • Value
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    • Food
1  Thank eastldnrheas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 26 reviews

Reviewed May 7, 2019

Good for either sitting in for a coffee and sandwich with a cake chaser or pick up some really good sourdough (many other types also available) to head home with. They are all over London so worth keeping and eye open for them.

Date of visit: May 2019
1  Thank simon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2019 via mobile

I popped into this store after a dog walk in Vicky Park, it’s got such a lovely atmosphere which is surprising for a chain! They have a really cute little back garden which allows friendly dogs and they even had a bowl of water - despite the door saying “no dogs” as I guess it’s up to management. The spelt bread is amazing as was the scrambled egg on sourdough! I’ve been to other Gails like the one in Camden who are just grumpy and rude, staff her were lovely and friendly to me and my dog despite being a really busy day.

Date of visit: April 2019
Thank LittleFatCockney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GAILsBakery, Manager at GAIL's Bakery Victoria Park, responded to this reviewResponded May 7, 2019

That's great to hear, glad you enjoyed your visit. Thank you for the review.

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Reviewed March 23, 2019

I'm a local and usually visit this bakery for either take-away or sit-in. They do have a good range of products but we are extremely fed up with their service. The staff shockingly slow and sloppy, can't remember how many times they really forget to bring my order or got confused. Whoever manages this place, can you please train your staff or make sure that they are awake before all your local regulars like us give up on you?

Date of visit: March 2019
    • Value
    • Service
    • Food
Thank ooidsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolineL4718, Manager at GAIL's Bakery Victoria Park, responded to this reviewResponded March 25, 2019

So sorry to hear this. Of course we will follow this up and will find out what's going wrong. Thanks for letting us know.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2019

Came in for a cappuccino and the service and whole environment was really welcoming. The barista was very friendly!
Would recommend!

Date of visit: February 2019
    • Value
    • Service
    • Food
Thank Ryan123423452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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