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“A very bad experience” 1 of 5 bubbles
Review of Golden Strand Hotel

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Golden Strand Hotel
Ranked #273 of 567 London B&B and Inns
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“A very bad experience”
1 of 5 bubbles Reviewed May 6, 2011

We stayed for one night in two rooms. They were decorating. The smoke alarms had been covered in tape. There was a fire in one of the rooms and smoke filled the Hotel. There was a lot of hammering and noise. Nobody seemed to be in control.
We were offered our money back. When our credit card had not been credited I wrote to Mr Khurram SABA who on the 30th March apologised and said he would revert back as soon as possible. Since then I have telephone four times and emailed once, with no reply.
This is how much he cares ...

Room Tip: Go somewhere else ...
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  • Stayed January 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank MrC20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

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    58
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    22
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
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English first
Clacton-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 25, 2011

Myself and my partner were suppose to stay in this hotel and paid to except when we got there we were taken to another guest house a few doors down. Which was the tinniest room I have ever stayed, the walls were dirty decor very poor and was kept awake until 4 in the morning due to some very noisy neighbours. Only a very basic continental breafast was on offer. Overall not worth the 79 pound I paid to stay here.!

  • Stayed March 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank oscroxcas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 6, 2010

On arrival we were shown to our room by a gentleman who struggled with the English language. We found it difficult to explain to him that the room he'd reserved for us had a faulty toilet. He finally moved us to one of the newly decorated rooms, although in hindsight we wished we'd stayed where we were. The new room was even smaller, and suffered from exposed electrical wiring, a dirty shower, unfinished paintwork, and blown lightbulbs.

Our two day stay was severely disappointing, which is a shame as the location and kerb appeal of the building are fine. However, the hotel management is particularly poor and despite what the website and its pictures may tell you, it's to be avoided.

'A depressing experience.'

  • Stayed November 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank stephen-oxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed December 6, 2010

We stayed at this hotel whilst visiting friends in London. We've not been to Shepherds Bush before and were looking forward to a bit of sightseeing.

The hotel is a good 10-20 minute walk from the tube station although there are buses outside going to Clapham.

The hotel is being refurbished at the moment and after refusing to stay in the first room because the toilet was broken we were moved to a recently refurbished room. This smelt overwhelmingly of paint and the fumes were very strong.

The floor above had wires hanging out and the carpet was loose so it was easy to stumble on the stairs. The hotel was very expensive being £95 for the first night.

The staff were quite helpful but there was no glasses in the room so we had to use a soap dish for a drink of water in the night. There was also no kettle, hairdryer or any of the usual conveniences in a room.

On the last morning we were woken to the scaffolding being taken down at 8am.

The rooms were tiny and even being in the refurbished room the wardrobe door was wonky so it didn't shut properly. The tv worked periodically with several of the normal channels being unavailable.

I'm sure once the hotel is finished it wil be ok but until then it was a truly awful and expensive experience. I have paid £45 for hotels in London before and they are head and shoulders above this one.

  • Stayed November 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank sian_a_williams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dresden
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 22, 2010

I stayed at the Golden Strand Hotel for a total of five nights. My overall experience was ok, but I would look out for an alternative option when staying in London again.
The pros were the closeness to the tube station (Hammersmith) and a bus stop almost in front of the Hotel. Further pros were the TV and the internet connectivity.
Some of the cons include things of which some could be easily fixed and avoided. The room just being one level below the kitchen left me with some loud noises early in the mornings. Coming to terms of the kitchen, more precisely about the breakfast, one was only left with the option of fried or scrambled eggs. The breakfast as a whole made a very bad impression and was nothing like the one portrayed and implied on the internet page of the hotel.
Things that could easily be avoided: a battered toilet seat, worn out blankets and unstable bedframe.

  • Stayed July 2010, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank alexalex81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 15, 2010

This Hotel is in a good location, very close to Shepherds Bush underground station, and close to Westfield shopping centre. The room was small, but very clean with a comfortable bed. The room was equipped with a fan which helped in the hot weather. The breakfast was included in the room price and it was a decent breakfast. Our only problem was that when we arrived at the hotel, there was no one present to let us in, they had a sign up telling us to go to another hotel on the street which was owned by the same people, but there was no one in this hotel either! After ten minutes the owner arrived and took us to our hotel.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Bingo2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 2, 2010

We booked to stay at the Golden Starnd for one night. My mind began to work overtime when we couldn't find a taxi driver outside Hammersmith tube station who knew where the hotel was. When we arrived, the receptionist took our case and led us out of the front door, walked us 100 yards down the road to another hotel. When we questioned this he told us not to worry, he owned this one too. We needed to go back to the Golden Strand for breakfast. The room smelt of stale smoke, and wasn't exactly squeeky clean. Breakfast was strange to say the least.

  • Stayed June 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Strand Hotel

Property: Golden Strand Hotel
Address: 85 Shepherds Bush Road, London W6 7LR, England
Location: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Airport Transportation
Hotel Style:
Ranked #273 of 567 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Strand Hotel 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Golden Strand Hotel London, England

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