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“Avoid!!!!!”

Vapiano - Great Portland Street
Ranked #2,479 of 22,853 Restaurants in London
Price range: $8 - $13
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Breakfast, Dinner, Lunch, Late Night, Delivery, Reservations
Neighborhood: Fitzrovia
Description: Laid back, buzzy restaurant, loved for its freshly made pasta, pizza and salad dishes. Pick up a card on the way in, choose your dish from the counters and watch it made in front of you. Pay on the way out.
London, United Kingdom
1 review
“Avoid!!!!!”
Reviewed February 10, 2014

Wierd concept, you roam around searching for an empty table then leave your coats there to say it's taken..... Then go off to order your food. Wait in two seperate queues just to get your order in then wait around for your food to be prepared. 20 mins later your orders ready so you go around collecting your food and carry it upstairs yourself (the trays n plates are huge so you actually have a heavy tray)! Then sit down to eat your food only to realise you've been served a frekin meat dish rather than the vegetarian option you ordered specifically because you don't eat meat! Bloody nonsense. Will not be visiting again!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Londoner146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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850 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Alexandria, Egypt
Level 6 Contributor
81 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Mmmm delicious Italian place”
Reviewed February 10, 2014

My friend took me to Vapiano because she loves everything there and now so do I.
It was very busy when I went there, but the food, which was freshly cooked right in front of me by an efficient Italian cook, was quick and delicious. This must be one of the best meals I had in London. I have tried their pasta and I loved it. Their bread was fresh and soft and I added some olive oil and vinegar to it which was extremely tasty.
You are given a card once you enter the restaurant which you use to pay for your meal, so make sure you don't lose it otherwise you'll pay a fee!
Unfortunately there aren't small tables for 2 or 4 persons, so you will probably end up sitting with others either on the bar or bench tables. Well, you can socialize with others if you look at it from a different angle.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Romaica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level 1 Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Really enjoyed”
Reviewed February 10, 2014

Amazing. Went there for a lunch last week. Instead of going for starters and the mains separately we ordered all the food together and had a delicious feast of fresh salads and pizzas followed by their home-made sweets. The fact that we had to quire for our food did not stop us from chatting and having great time with the friends. Really enjoyed the overall informal experience and pleasant staff. Great place for quick and easy meal at the good central location. Will be back again and recommend it to others.

Visited February 2014
Helpful?
Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level 6 Contributor
245 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Good concept, great food”
Reviewed February 7, 2014

Excellent choice of freshly cooked Italian food. Each diner is given their own card so it is easy to split the bill at the end if you need to. The range of pastas, pizzas and salads is good. All freshly made and very tasty. We ate late afternoon on a Friday so it wasn't too busy but I can imagine it would be difficult to get a eat at a busy time. Staff were very helpful and friendly. One small niggle, some of the cutlery was not very clean.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fiona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Excellent!!!”
Reviewed February 5, 2014 via mobile

Simply amazing food, wide range of pasta, pizza and salads - cooked fresh to order.

Tasty food, great service! I'm a regular!

Helpful?
Thank Malie021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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