I have visited a few times at the Eat Tokyo Golders Green branch. I would say the food quality is acceptable. The teriyaki sauce is a bit too soy sauce rather than tasting like teriyaki, the curry sauce is good and the grilled chicken is just delicious. Try to avoid pork dishes as they put too much fat on them. Re: sushi, well, I've to say there are many sushi restaurants in London do better sushi than them. The salmon and tuna are just not fresh enough! The restaurant's eating environment is vary, depending on where you sit. Try to avoid the seats outside toilet as it stink!
Their customer service is unbelievable horrible. Except the manager (her name is Pauline) and one staff that smile, all others make you feel like you've murdered their families. They look extremely unfriendly and very unhelpful. Also, apart from the time when take your order, deliver your food and to give you your bill, they would spend 95% of their time at the end of the bar calculating the bills together. Don't even think you can ask for any helps during the meal. Their customer service is probably the worst in London!
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