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“Disappointing meal”
Review of Roux at The Landau

Roux at The Landau
Ranked #129 of 24,242 Restaurants in London
Certificate of Excellence
Price range: $50 - $143
Cuisines: French, British
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Special occasions
Dining options: Lunch, Late Night, Breakfast, Dinner, Delivery, Reservations
Dining style: Casual Elegant
Neighborhood: Marylebone
Transit: Underground: Oxford Circus
Description: Provenance, seasonality and a passion for serving elegant, but simple food is what unites the team at Roux at The Landau restaurant. Trained in and inspired by classic French techniques, we offer a contemporary take on European dishes, in a relaxed, yet stylish setting. The restaurant offers over 500 wines which thanks to Coravin technique are all available by the glass. The restaurant also boasts a cabinet of British and French cheeses and offers seating at newly added centrally located counter.
Reviewed May 1, 2013

We booked the set meal for £35 to see whether we would like the restaurant. The room was very attractive, light and airy with plenty of space between the tables. The service started well but gradually deteriorated, failing to refill glasses of white wine from a bottle and to produce an extra glass of red wine at all. The main course was cleared away before one of our party had finished eating! All four of us agreed that the food was good without being outstanding, in fact my navarin of lamb would have been better if the food had been hot, which it was not. We would probably try the set meal again to see if we were unlucky but it did not compare with a similar set meal at the Orrery recently, which could not be faulted.

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Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langham08, Manager at Roux at The Landau, responded to this reviewResponded May 3, 2013

Dear David P,

Thank you very much for your feedback regarding your recent visit to Roux at The Landau, please accept our apologies for the service and product shortfalls which you experienced. I was very sorry to read that you found the experience to be a disappointment as we always try to meet and exceed the expectations of our valued customers, clearly on this occasion we did not achieve our usual high standards. We appreciate your feedback and wish to assure you that we will look into these issues as a matter of urgency.

Yours sincerely

Roux at The Landau Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,498 - 1,502 of 1,864 reviews

Reviewed April 30, 2013 via mobile

We had lunch and it was a real treat. We had one of the set menus with a glass of champagne. The food was excellent and I would recommend the restaurant to friends. Looking forward to going back for breakfast and dinner the next time I'm in London.

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Thank lambnmint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013 via mobile

I visit there for the eecond time and the dois ib thi place is wonderful. Today i choice the Chefs Menu. A excelent idea! Each plate is perfect and combine with the wine. We can leaen about the art of wine and food. I will repeat sure.

Thank OdilsonN
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 29, 2013

As we are both fans of Mchel Roux on the TV we decided to eat here for a special birthday lunch. As this was part of a week of extended celebration(!) we went for the shorter lunch menu, which was excellent value, and the quality of the food was outstanding, with service to match. We will definitely return, and on the basis of our visit would highly recommend.

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Thank Jncrwfrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Took my girlfriend here for a birthday lunch as their set menu looked good and it surpassed all expectations. Great service with a smile and the food is amazing will definitely be going back or maybe trying one of the other Roux places in town. If you like steak then go for that as your main. 5*+

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Thank true2one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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