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Rude staff

I was sitting at the bar with my partner awaiting our cocktails to be prepared. There were two bar... read more

Reviewed April 2, 2017
Costas D
,
London, United Kingdom
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Reviewed April 2, 2017

I was sitting at the bar with my partner awaiting our cocktails to be prepared. There were two bar staff, one female and another male. The female was preparing our drinks and the male was attending to another couple at the bar. My partner had her back towards the couple the male staff was serving. The male employee had the soda gun and accidentally sprayed my partner in the back as she let out a scream. I was shocked to see that none of the bar staff were apologetic to her. My partner and I turned around and looked at the staff to receive ‘an are you ok?’ or ‘did we stain your clothes?’ the barman said nothing and the worst thing was that he intentionally ignored us even when he was aware that we were expecting from him to say something. We have no idea why we received such an unprofessional behaviour.
We were a group of 7 people and had around 20 drinks. If this incident had not occurred, we would have got at least another 10 as we always enjoy a good night out. Businesses lose big money due to rude staff. Don’t spend your hard-earned money to people who do not respect you!
On top of this they proudly advertise their mojitos in many flavours (perhaps around 8) but they had only two available.
This place has great potential but apparently they cut corners when it comes to staff and drinks. Generally good prices, but sometimes it seems that ‘you get what you pay for’.
The guy at the door was very polite and helpful to customers - we met at least one nice staff member!

Date of experience: April 2017
4  Thank Costas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2018 via mobile
Google Translation

Date of experience: September 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.