Went there for my birthday and although the food is reasonably ok the service needs to shape up fast. It started with the barman who was so busy chatting to other people that he mixed up our order. When we were ready to order our food I asked if I could pay full price for one of their sharing starters but just give me half the quantity. The waiter immediately launched into a speech about how this was totally mpossible for the busy kitchen and made me feel guilty for even asking. So I decided to question the manager who rolled his eyes and told me of course it was possible. He returned five minutes later with our starters and stated that I wouldn't be charged for mine. A nice gesture but at the same time he was apologising as he had brought out the sharing plate. How hard could it have been to put half on a different plate?
Next thing I see is the same stroppy waiter having a meltdown in front of the other diners about something he didn't want to do. Then the manager brought over a junior waiter to the table behind us and proceeded to chastise him about how he had served something in front of the diners. Cringe. Oh and then when we were leaving the manager made more inappropriate comments to us on our way out. At this stage I am convinced The Clissold Arms is the. Faulty Towers of Gastro pubs. Won't be rushing back.
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