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“Didn't get what we paid for”
Review of Hotel Megaro

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Hotel Megaro
Ranked #129 of 1,068 Hotels in London
Certificate of Excellence
San Diego
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Didn't get what we paid for”
Reviewed September 30, 2013

We pre-paid for this hotel and were guaranteed a Executive room with king bed (my husband is tall), and quiet side. We got a double bed on the noisy side. Had to take the mattress off the bed so my husband didn't have to sleep curled up.
The first night our room was extremely hot. The temperature has to be adjusted by staff. That was what we were told for two nights. Third day I was told we could adjust it in our room.
Not impressed and we cancelled our return stay here for later in the month.

Room Tip: Ask for quiet side if you are a light sleeper. Euston Rd. is very noisy.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, receptionist at Hotel Megaro, responded to this review, May 7, 2017
Dear John C,

Thank you very much for your constructive feedback following you stay with us at the Hotel Megaro.
We were sorry to read there was an administrative error with your booking. Thank you for bringing this error to our attention, as without constructive feedback such as this, we cannot address areas in need of improvement. Please do accept our sincere apologies for any inconveniences caused and be rest assured that we will be investigating further into this feedback.
We do hope we will have a pleasure of welcoming you to the Hotel Megaro were you will give us an opportunity to redeem ourselves.

Kind regards
Sima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,408 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (279)
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  • English first
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English first
Newton Le Willows, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2013

The Megaro is a modern, contemporary hotel which is ideally positioned for Euston (10 minute walk) and St Pancras (opposite). The hotel is clean, although our triple room was a little small and little worn in places. I could not recommend the Karpo restaurant for the more traditional of us who prefer a full English! Overall a very good hotel in a great location.

Room Tip: Don't go a standard room if triple - very small
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kez_19682013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deyse M, Front Office Agent at Hotel Megaro, responded to this review, May 5, 2017
Dear Kez_19682013,

Thank you for sharing your experience with other travellers.
All the team here aim to create an atmosphere and feeling of home and relaxation – so to read your feedback is very rewarding for us.
Our hotel is indeed a short walk to Euston tube station and King’s Cross/ St Pancras right across the hotel. We are surrounded by shops and great eateries and many of London’s top sights are within short walking distance to our hotel.
Please accept my apologies if there was any inconvenience caused, and we can only hope that you choose Megaro next time you stay in London, and do not forget to collect your -10% voucher off dinner at Karpo Restaurant at reception.
Best regards,

Deyse Miguel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rio de janeiro
Level 6 Contributor
467 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
Reviewed September 29, 2013

In front of St Pancras (Eurostar). Extremely friendly and efficient front desk. Greta bed and spectacular bath room. Would have been perfect is the maid hadn't entered our room without knocking, just to put milk in the fridge. Well above other hotels at same rate in London.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maperrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deyse M, Front Office Agent at Hotel Megaro, responded to this review, May 5, 2017
Dear maperrin,

Thank you for sharing your experience with other travellers.
All the team here aim to create an atmosphere and feeling of home and relaxation – so to read your feedback is very rewarding for us.
Our hotel is indeed a short walk to Euston tube station and King’s Cross/ St Pancras right across the hotel. We are surrounded by shops and great eateries and many of London’s top sights are within short walking distance to our hotel.
Please accept my apologies if there was any inconvenience caused, and we can only hope that you choose Megaro next time you stay in London, and do not forget to collect your -10% voucher off dinner at Karpo Restaurant at reception.
Best regards,

Deyse Miguel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehigh Valley, PA
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 27, 2013

This hotel is across the street from St. Pancras rail station where we took the Eurostar early next day to Brussels. The hotel is quiet, clean, quite comfortable and stylishly decorated, but one of the best things is its adjoining restaurant, "Karpo." It is a real convenience and treat to have an excellent restaurant in your hotel, and our dinner of homemade pasta was terrific. We'd go back in a second.

Room Tip: Our room was on a busy street (3rd floor) but turned out to be quiet inside.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luvtotravel003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deyse M, Front Office Agent at Hotel Megaro, responded to this review, May 5, 2017
Hello Hello luvtotravel003,

Thank you for sharing your experience with other travellers.
All the team here aim to create an atmosphere and feeling of home and relaxation – so to read your feedback is very rewarding for us.
Our hotel is indeed a short walk to Euston tube station and King’s Cross/ St Pancras right across the hotel. We are surrounded by shops and great eateries and many of London’s top sights are within short walking distance to our hotel.
Please accept my apologies if there was any inconvenience caused, and we can only hope that you choose Megaro next time you stay in London, and do not forget to collect your -10% voucher off dinner at Karpo Restaurant at reception.
Best regards,

Deyse Miguel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tranent, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 27, 2013

We booked Megaro for our 2 night stay in London.
This hotel was in a great location, the entrance to the tube was just outside the hotel which is great for exploring London.
We had been upgraded to a Superior Double room which was very spacious, modern and clean.
Only gripe was the room was a little noisey but this is due to the works at Kings Cross but not the hotels fault.
We had breakfast both mornings which was good with a nice choice of different things.
Staff were friendly and kept our bags for us when we checked in and out.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Horsburgh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deyse M, Front Office Agent at Hotel Megaro, responded to this review, May 5, 2017
Dear Horsburgh1,

Thank you for sharing your experience with other travellers.
All the team here aim to create an atmosphere and feeling of home and relaxation – so to read your feedback is very rewarding for us.
Our hotel is indeed a short walk to Euston tube station and King’s Cross/ St Pancras right across the hotel. We are surrounded by shops and great eateries and many of London’s top sights are within short walking distance to our hotel.
Please accept my apologies if there was any inconvenience caused, and we can only hope that you choose Megaro next time you stay in London, and do not forget to collect your -10% voucher off dinner at Karpo Restaurant at reception.
Best regards,

Deyse Miguel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level 6 Contributor
105 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed September 26, 2013

Stayed here to catch an early Eurostar - the location is perfect for that and the price was reasonable for London. We had a large room and bathroom. We opted for a room with a view rather than a "quiet" room. Although overlooking a busy road we weren't disturbed by the noise. The hotel is only a few minutes walk from the British Library. The only downside was that the free wifi was unreliable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric_and_Dora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, receptionist at Hotel Megaro, responded to this review, May 7, 2017
Dear Eric_and_Dora,

Thank you very much for a wonderful review following your recent stay with us at the Hotel Megaro.
As you have mentioned we are ideally located on the door step of St Pancras and Kings Cross Station. The whole team was overjoyed to read that you were pleased with our hotel.
Once again thank you very much for a lovely review, we hope we will have the pleasure of welcoming you back to the Hotel Megaro very soon.

Kind regards
Sima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2013

Stayed here for 2 nights before taking eurostar to Paris.It is the perfect hotel for this.
The rooms a compact but perfectly formed and designed.The only downside was the surrounding area was a bit dicey but that is not the fault of the hotel rather Camden Council.The staff were great,very helpful and if you need to store luggage,use Access storage directly opposite hotel,much more reasonable than St.Pancras.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima P, receptionist at Hotel Megaro, responded to this review, May 7, 2017
Dear Julie S,

Thank you very much for a wonderful review following your recent stay with us at the Hotel Megaro.
As you have mentioned we are ideally located on the door step of St Pancras and Kings Cross Station. The whole team was overjoyed to read that you were pleased with our hotel. This is very true we do have an amazing team at Hotel Megaro who are truly dedicated to giving the best service at all times.
Once again thank you very much for a lovely review, we hope we will have the pleasure of welcoming you back to the Hotel Megaro very soon.

Kind regards
Sima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Megaro

Property: Hotel Megaro
Address: Belgrove Street | St. Pancras, London WC1H 8AB, England
Location: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#111 Luxury Hotel in London
#223 Family Hotel in London
#223 Romantic Hotel in London
#286 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Megaro 4*
Number of rooms: 49
Official Description (provided by the hotel):
You're a curious chap/lady. You want to stay somewhere central, in the most resurgent, vibrant part of London, ideally opposite a couple of stations that can take you just about anywhere in the city, the country or the continent. We don't blame you. Welcome to Megaro. We are more than a place to stay in the very heart of London; it's a hub of London culture and your personal gateway into what is, in our opinion, one of the coolest places in the world. ... more   less 
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Also Known As:
Megaro Hotel London
Hotel Megaro London, England

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