Upon booking I requested a high floor at the back of the hotel. I telephoned the week before and was assured this was a request they could honour.
Arrived late morning and they let us store our bags so we headed out to see the sights. Upon our return we were assigned a room on the ground floor directly adjacent to the front door and reception. It meant passersby and guests gawped into our room and we could hear people banging doors all night. Everyone on the ground floor passed our room on the way to theirs and none of them were considerate! The room (007) was directly opposite the staff room and staff made no effort to keep the noise down. We asked to move, they declined. We were told whoever said we could have the requested room was incorrect. Obviously.
Room itself was nice although once the 8 cushions were removed from the bed there was no floor space left. There wasn't a toilet roll holder in the bathroom. Nice selection of sexist magazines to browse. Breakfast was OK, could have been replenished more often, glad I didn't pay extra for it though! They kept our bags until late evening which was great.
The room location disappointed us and they didn't attempt to make amends. I'll stick to the Premier Inn next time, their wifi is cheaper and at least they give you your money back if you don't sleep well!
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- Also Known As:
- The Beauchamp Hotel London
- Beauchamp Hotel London
- Grange Beauchamp Hotel London, England