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“Not what we expected..”

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Victoria Station Hotel
Ranked #907 of 1,077 Hotels in London
Reviewed July 28, 2014

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces
1  Thank 206Emily_94
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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137 - 143 of 383 reviews

Reviewed July 14, 2014

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces
1  Thank Stefan J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 13, 2014

We booked here knowing it was cheap and not expecting much at all. We arrived at 12:30pm to check in. I had already emailed the hotels weeks before to see if it was possible to get an earlier check in. They informed us we could leave our bags in the luggage room and check in later that night (after our event).

The luggage room stank of vomit. I had to get out as I was going to be sick. The receptionist couldn't give a **** and although she was not rude...she certainly didn't want to be there. We thought she would at least want to know who we were or our booking but didn't care. Obviously not a lot of care given to people's belongings in the luggage room.

Late at night, we arrived back at the hotel. We were told we were not staying there as there was an electrical problem with our room???. They had moved us to another one of their hotels 5 minutes walk away.

At this time, all we wanted to do was go to bed. We were lucky we didn't have luggage with us but it was annoying still. This could have been explained to us well in advance. We wasted two trips to going to a hotel that we weren't even staying at.

They should have either contacted me prior to checking in or taken the opportunity to check our booking when we dropped our luggage in. It may be cheap but that doesn't give them the right to not communicate an issue with your booking.

We think we got a lucky escape by staying at their other hotel the comfort inn. It seemed a lot cleaner and the staff were much more friendly.

Avoid....don't even bother...

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2014

First of all, the location is amazing. The room was very clean, fresh duvet, towels... Good shower. I recommend!! I didn't have the breakfast experience, but the room was nice. Quiet. Even because that street is extremely busy, but was fine.

Stayed: July 2014, traveled as a couple
Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2014

We were made to buy our own milk for tea and coffee and the rooms furniture had seen its days and the shower wasn't clean properly the towels were dirty and wasn't told were to go if there was a fire as we were across the road from the hotel the mattress was broken i will never be going back there

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Kerryann1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2014

Staff friendly and helpful, no lift and if you have the top floor it's a long way up especially if you have luggage. Otherwise everything was clean and breakfast adequate. Location good, easy access for transport


  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces
1  Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces
3  Thank William M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Victoria Station Hotel

Address: 278-280 Vauxhall Bridge Road | Next to Victoria Station, London SW1V 1BB, England
Location: United Kingdom > England > London > Pimlico
Amenities:
Free Breakfast Room Service Suites Airport Transportation
Hotel Style:
Ranked #907 of 1,077 Hotels in London
Price Range: $83 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Victoria Station Hotel 2.5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Victoria Station Hotel London, England

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