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“Great Authentic Thai food but staff needs smiling and training”

Thai Square - City Minories
Ranked #2,401 of 23,379 Restaurants in London
Certificate of Excellence
Price range: $26 - $53
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Late Night, Delivery, Reservations
Neighborhood: City of London
Description: Situated in the heart of the City, this is the perfect place for a quick working lunch or for a relaxing bite after a long hard day in the office.
Reviewed July 28, 2013

We stayed in a hotel which was very close to this restaurant, so we went there for dinner twice and had ordered takeaway once. First time, we were a group of three people and ordered three mains with one dessert. Food was great, so we went back again next evening.. We had not much appetite due to jet lag as we just arrived in London from Japan, so we ordered two main dishes for two of us. Staff was not happy and kept asking us anything else, anything else. She left with no manner, and we had bad impressions with the poor customer service. The deco of this restaurant is very cool, really had good Thai atmosphere.

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Thank KylieLittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 - 196 of 286 reviews

Reviewed June 23, 2013

We ate here after an evening out as it was near our hotel and we do enjoy our Thai food. The food was nice, we both enjoyed what we had, but comparing to other Thai restaurants we have visited found the food was average, the price was reasonable and the decor was a bit sparse. The space they have could be made a lot more cosy and comfortable with soft furnishings. However it was functional and the pictures of Thailand were beautiful. Probably good for large groups/parties, however for a romantic meal I would recommend finding somewhere smaller and a bit more personal in its service.

Thank RedSaphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

I cannot believe I have not reviewed this earlier....

This is always a good fall back and I have eaten here more than once

However, the last visit was with a larger group, which they catered for easily, there is a whole downstairs which has never had anyone in ...

In all other cases we have ordered individual dishes which have always been delivered on time and very tasty ...

Now we tried to book a set meal and wanted to drop the desserts ... OK they catered for that ... then we had two none meat eaters ... catered for one vegetarian and then brought a fish dish for myself.

All in all they went out of their way to cater for our group

With a £25 fixed menu meal the bill was about £50 per head with drinks (wine / cokes and beers)

Generally always busy, but such a big place they always have availability, an they are scattered around the city ... good back stop

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Thank 2112Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

It's close to where I work and I visit at least once a month. I'd recommend the express area downstairs to the smarter (and more expensive) setup upstairs.

The express menu has a good variety of items and really is express. It's far from the cheapest meal you're going to find nearby but the service is friendly and efficient and the quality of the food consistently good.

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Thank webmonkeyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013 via mobile

Thai food is wonderful but as Thai Square is a chain the food somehow seemed bland.

Service ok, decor ok, food ok - but that's about it. Nothing special.

I'm sure they don't care though - they serve city folk who will pay the prices and will drink copious amounts of Thai beer.

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Thank Mazio1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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