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“Great food and great service”
Review of Wagamama

Wagamama
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Ranked #2,102 of 28,179 Restaurants in London
Certificate of Excellence
Price range: $10 - $19
Cuisines: Japanese
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Late Night, Lunch, Dinner, Delivery, Reservations, Takeout
Neighborhood: Trafalgar Square / Embankment
Description: Inspired by fast-paced japanese ramen bars, wagamama offers a range of fresh, healthy dishes including ramen, donburi, teppanyaki, curries, salads and juices. wagamama encourages guests to share in their enthusiasm, slurp on noodles, relax in good company and leave feeling happy, nourished and refreshed.
Reviewed 4 weeks ago

This is such a good restaurant - they have a great variety and menu selection. Their service is amazing. I am not one who is too big on chain restaurants but this is one I would highly recommend and would check out again! I've only tried two things on their menu and am already a big fan.

Date of visit: June 2019
    • Value
    • Service
    • Food
Thank KhushieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 4 weeks ago

that's just what we love to hear! thanks so much for your kind words. we are super happy to hear that you enjoyed the food + service that you received from the team when you visited us. we can't wait to see you again in the future, so that you are able to try some more from our menu

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5 - 9 of 519 reviews

Reviewed June 7, 2019

Some parts of the food were luke warm, other parts cold. Prawns not cooked, chicken tasted off. Limited amount of veg. Basically a bowl of stodgy noodles. Air conditioning high making the place very cold. Perhaps it’s on high as the restaurant is in a basement. I’ve been to several branches of Wagamama’s. This is definitely the worst.

Date of visit: June 2019
Thank Mel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded June 8, 2019

hi mel. we are ever so sorry to hear about your experience. would you mind leaving some further details here | https://www.wagamama.com/contact-us so that we are able to take a look into this? thank you

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Reviewed May 20, 2019 via mobile

Tasty food and friendly service. Food on time and up to their standards. Location is nice as it’s not that crazy busy street in the area. Enjoy

Date of visit: April 2019
Thank kitchenbroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded May 21, 2019

we are delighted to hear that you enjoy visiting us so much! thank you very much for leaving us an amazing review

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Reviewed May 16, 2019

I admit to being a Wagamama junkie. The food is great. Sometimes the service is not as great but the food makes up for it. On my last trip I was there 3 times.

Date of visit: April 2019
Thank puffinopus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded May 17, 2019

hi there, thanks ever so much for taking the time to leave us 5 stars! we are super happy to hear that you always enjoy the food when you visit us. we will be sure to pass your comments on in regards to the service! we can't wait to see you again when you return

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Reviewed May 1, 2019

We've not had the best experiences in Wagamama, but thought we'd give this branch a go. We encountered a staff member who gave us some menus (he did ask if we wanted vegan menus, which was nice). When we got downstairs the staff member looking after the restaurant took quite a while to greet us and seat us (something we noticed repeated for others who arrived after us). After some time she took our order, and it duly arrived. The gyoza were bland. They were ok, but we've had much better elsewhere. My meal was ok. Not great, but not the worst. My partner's noodles were also bland, and the tofu that came with it was cold inside. We wanted to discuss it with the staff member, but gave up trying to get any attention.
If you want ok food and ok service, it's an ok place.

Date of visit: April 2019
Thank alia_801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded May 3, 2019

firstly, we'd like to thank you for taking the time to leave us a review - feedback like this is important to us because it means we can make improvements where necessary. we take great pride in our delicious menu + attentive staff + it sounds like something wasn't quite right during your recent visit. we would like the opportunity to look into this further + in order to do so we would need you to fill in the following - https://www.wagamama.com/contact-us - so we can get some additional information. we do hope your recent experience will not prevent you from visiting us again in the future + showing you the high standards we love to achieve

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