I was desperate for this visit to be a good one and I hate writing a bad review but here are a list of things that need to be improved on.
1 - The booking system online was faulty so I called up and booked. I am also used to being phoned the day before to confirm my booking which didn't happen.
2 - We were early so went up to the bar. The lady serving us drinks had dirt all under her finger nails.
3 - We got sat at our table and our waitresses appearance was really bad. I hate to say things like this but in a customer facing role especially when there is food being served you need to have good personal hygiene and this was certainly not the case. She also had a tongue stud in again for this sort of restaurant I do not think this is acceptable especially when you are charging £25 for a roast dinner....
4 - ....onto the roast dinner. It was £25 and was meant to be roast beef with all the trimmings. We were also informed that we didn't need to order any veg because everything came with it. Now I am spoilt because my Mum's cooking is brilliant and she is particularly good at roast dinners. I feel their chefs need a lesson from her. The potatoes had not been cooked properly and the plethora of veg ended up just being carrots! So for £25 you get a Yorkshire pudding (which is fairness was very good), beef (which was also good), carrots and 2 badly cooked potatoes. This was not worth the £25. However if you like watercress you are wining.
5 - Watercress! My goodness I have never seen so much watercress in all my days. On all of our dinners we had a HUGE pile of watercress. Fact - Watercress adds NOTHING to a meal it is just a huge waste. A roast dinner does in no way benefit from Watercress.
Having said all of this the rest of my table seemed to enjoy their food however they did agree on al the above points.
I would also like to point out that although I didn't go in the toilets the smell coming from them was not pleasant and things like that should be addressed.
The bottom line is I would not go back nor recommend it. I was very disappointed.
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