We had an early dinner in Duke of Sussex. The food was quite OK for a pub. However at the beginning of the evening an old (+75y) gentleman entered the restaurant seemingly under the influence of something. He greeted all the staff by shaking their hands and was taken to a table where he had a glass of wine. He did not order any food but instead danced by himself and played the air guitar. He showed faces and waved hands to two separate tables which had small girls in them, maybe 5 year of age. The show lasted the whole time we were having the dinner. When leaving the restaurant I said to the staff that I felt repulsed by he behaviour of the man. The managers response was: " I am the manager here. You do not need to tell me how to run my business." Maybe he was confused by the age of the man but no younger person would have ever been allowed to behave like that in a public place.
All public eateries have difficult customers. However, in this particular case no action was taken by the management at all. The incompetence of the manager was only superseded by his arrogant response. Luckily when we left the old chap had moved to an other table out of my direct sight and passed out.
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