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“Looks like New York. sadly english service.”

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Benugo - Clerkenwell
Ranked #15,665 of 23,024 Restaurants in London
Price range: $0 - $27
Cuisines: Delicatessen
Neighborhood: Clerkenwell
Restaurant details
Neighborhood: Clerkenwell
London, United Kingdom
Level 6 Contributor
136 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Looks like New York. sadly english service.”
Reviewed February 19, 2013

freshly made food to order, and nice surroundings. however the staff are hit and miss, and all to ooften they have run out of soup at 1.10pm!!!! crazy.
expensive, but expected for Clerkenwell. generally could just do better and service needs some serious improvement!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank 74DannyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Visitor rating
    1
    7
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    7
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kent, United Kingdom
Level 5 Contributor
57 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Great espresso”
Reviewed December 8, 2012

Good Bakewell tart baked each mornig it said. The staff seem bored and disinterested but I could not fault the superb coffee. It is hard to find real and well made espresso coffee but this place does it very well. The cake was great. Ten staff milling around but only two customers - odd.

Visited December 2012
Helpful?
Thank KentFrequentFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level 4 Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Rude Staff”
Reviewed October 9, 2012

Really rude staff, food not even that great. Visited to get breakfast having never been before went to order a muffin, receipt to take to till was slammed down on counter by rude member of staff, being short I did not see this and left it there, said member of staff never said a word to me or pointed out that I would need it to pay, luckily my boyfriend noticed it when he went to order his muffin.
Then girl on the till obviously couldnt hear me when I said we would like to eat in but was not polite and shouted at me 'eating in' like a statement and a question rather than, 'are you eating in?'.
Paid £11 for 2 small bottles of smoothie and 2 muffins. Totally overpriced.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank sun_city_girl84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Good but not great”
Reviewed May 10, 2012

Benugo has some great food but not enough choice and it is overpriced. It's a real shame as Clerkenwell/Farringdon is spoilt for choice when it comes to restaurants with St. Johns, Hix, Redhook, Bistro Bruno Loubet, Modern Pantry etc etc but no great cafe/deli - for cafes I would rate St. Ali's much higher than Benugo

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
59 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Overpriced, consistently poor service”
Reviewed August 24, 2011

I really want to like Benugo but... Despite the trendy and pleasant surroundings and the decent enough food, the quality of staff and hence service and the prices consistently put me off. I can't remember an occasion when my order didn't need repeating or was delivered correctly. The staff are well meaning and friendly enough but just not very good, generally. and it is SO expensive for what's on offer - food isn't that great. Seems to have gone backward since the refurb.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank speckledjim73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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