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Reviewed May 11, 2019

It really it’s about time that hotels stop calling their standard, basic rooms, luxury rooms! We had asked for a quiet room and it was quiet. But room 416 is absolutely tiny. So small that the safe is on the floor so you have to go on your knees to put anything in it. We had shampoo, bath/shower gel and body milk in the bathroom, but no shower caps, no toothcups, nothing luxury about the room. In fact the lovely armchair was jammed between the window and the bed so that you couldn’t open and close the curtains easily, nor could you use the full length mirror behind it. That said, the hotel is wonderfully full of Beatles memorabilia, and the staff couldn’t have been more charming. We did ask to move rooms but were told the hotel was full. It’s in a brilliant position right near the Cavern Club, and just a few minutes walk down to the docks.

Date of stay: May 2019
1  Thank Tessa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2019

The Hard days night Hotel, was one of the friendliest hotels we have ever stayed in. Everyone couldn't of been more friendly and helpful. The Hotel is every Beatle fan's dream place to stay the fab four are everywhere. Our room was massive and very clean, the bed gave us a really good sleep after a day of tours and sightseeing. Even though your in the heart of the city we didn't get disturbed by outside traffic. Big HI Five to Doorman Dave! full of information about the city he clearly loves so much. He has talked us into coming back for more than a day next time. There is so much more to Liverpool than we realised. Your city is beautiful and full of character. Also would like to say that Blakes restaurant was also another little gem ..the staff and the food were also outstanding. We will be coming back again

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank melrobertson79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestExperienceHDNH, Guest Experience Executive at Hard Days Night Hotel, responded to this reviewResponded May 12, 2019

Hi Mel,

Thank you so much for taking the time out to write a great review

We are so pleased that you enjoyed your stay with us, It is great to hear you enjoyed everything the hotel and city has to offer.

Fantastic to hear Dave made such a good impression, we will make sure your kind comments are passed onto Dave and the rest of the team

We hope to see you again soon :)

Rachael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

I booked this hotel for a special occasion and was advised 3 days after booking that there had been a glitch in there booking system. Feel let down as all my travel plans have been affected. If I could have given this hotel 0 stars than I would have don.

Date of stay: May 2019
Trip type: Traveled with family
1  Thank LiverpoolLoz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestExperienceHDNH, Guest Experience Executive at Hard Days Night Hotel, responded to this reviewResponded 1 week ago

Hello,

Deepest apologies for the cancellation of your booking with at The Hard Days Night Hotel. I would like to take this opportunity to inform you that the cancellation of your booking was due to an error on the travel agents behalf and affected more than just our hotel in the City Centre for that weekend in-particular. If we could have, we would have been more than happy to have had you stay with us.

We would love to have you stay with us in the future and we are sincerely sorry we couldn't have you stay with us on that particular date.

If you would like to get in touch with us direct on 0151 236 1964 i would be more than happy to discuss the issue in further

Kindest regards

Rachael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2019 via mobile

Be VERY careful when you book your room. You will be charged the same for a tiny room as you will for a nice size room.
Room 504 has a balcony that is 3 feet wide and you can’t swing a cat in the bathroom and a relatively small bed. Luxury is an overstatement.

Date of stay: May 2019
Trip type: Traveled with friends
1  Thank 802ashleight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2019

Our Original room which overlooks Mathew street was too noisy,we asked to be re-roomed which they happily did without any problem at all!!
Good breakfast, good bar with live music , reasonable restaurant for evening dinner!
Right in the heart of music land, pubs, restaurants, and Cavern club round the corner!!

Room tip: Ask not to be put in room 220 and room 123 has no view at all,but very quiet!!
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank adamski7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestExperienceHDNH, Guest Experience Executive at Hard Days Night Hotel, responded to this reviewResponded May 9, 2019

Hey there,

We are so pleased that you enjoyed your stay with us and were impressed with the hotels facilities and services

It is good to hear our staff were on hand to help with your requests

We hope to see you again soon

:)

Rachael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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