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“Good gone bad!”
Review of 62 Castle Street

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62 Castle Street
Ranked #52 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed July 29, 2013

Stayed at this hotel a lot for the last couple of years and it had alot of charm although its a standard ruff around the edges hotel it made up for it by its friendly, helpfull, charismatic staff. I stayed very recently and it seems to have been taken over dismal atmosphere and sad and over worked looking staff, such a shame, I won't be returning

  • Stayed: July 2013
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Thank Tory11188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 - 348 of 790 reviews

Reviewed July 29, 2013 via mobile

We enjoyed the comforts of 62 Castle Street, the spacious room, comfortable bed and the staff, especially Liz, was extremely helpful! Enjoying the proximity to all sites and the train station. Suggestions for places to visit, assistance printing e-tickets, making restaurant reservations, etc are just a sampling of the helpful nature of the staff!

  • Stayed: July 2013
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Thank RLMU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

awful hotel. Stayed here one night for a special occasion and it was a real let down. Waaaaay overpriced too. No robes, no air con, no staff, no room service.....it was just very poor. I had to go down to the bar for drinks and it too was understaffed and way overpriced. One saving grace is the location is good but liverpool is a small city so every hotel has good location.

Room Tip: top tip - choose one of the many better hotels in liverpool.
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  • Stayed: October 2012, traveled as a couple
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Thank hoo n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

This hotel is in a good location close to the Albert Dock, Beatles Experience and Cavern Quarter. The reception staff and manager were very friendly and helpful and made us feel very welcome. We asked for a quiet room and although it faced the street, it really was quiet and very comfortable, so we slept really well, which was important as I was there for work . Some of the furniture in the room had seen better days but overall , it was nicely decorated and tasteful. The bathroom was huge and well fitted out, and there was tea and coffee and bottled water in the room.
One word of warning if you like to have breakfast early- because I was early on the day I was working, I wasn't offered the menu for cooked breakfast. I thought it was maybe too early for the chef to be working , so didn't say anything but when I asked about it the next day(when it was later because I wasn't working) , I was told that the server must have assumed I was in a rush and wouldn't have time for cooked breakfast.
A minor point though- all in all I was very happy with the hotel and would definitely go back.

Room Tip: Ask for a quiet room.
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  • Stayed: July 2013, traveled on business
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Thank Evelyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

We stayed at 62 Castle Street last night. The hotel is very well located, a few minutes walk to the Albert Docks, Liverpool One and all the surrounding attractions. The reception staff were very friendly and checked us in quickly and directed us to our room. The room itself was very spacious, stylish and tastefully decorated with a spacious and equally stylish ensuite. My only negative comments are very minor details such as the fact that the sink taps were very low and the shower head could do with being higher as I had to hunch a little to fit under it! Other than that I was very pleased with the room, the bed was literally the comfiest I have ever had the pleasure of sleeping in! The in room facility's are also good, you get your own iron and ironing board, tea and coffee making, a large flat screen tv which swings out on itself so you can watch it in bed, a writing desk, 2 leather arm chairs with a huge foot stool and a small table and chairs. Oh and a docking station! I would most definitely recommend this beautiful hotel.

  • Stayed: July 2013
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Booked through secret escapes so got a good one night deal.
Hotel was in a good central location with parking near by in the Liverpool one at a reduced rate.
Room was clean and very spacious.
The bar was quite expensive and very quiet, we went on a Wednesday.
The receptionist was very helpfull and gave advice on places to go etc.
Breakfast the next day was nice but the service was very poor, we had to ask for most things like tea and coffee and toast.
All in all a nice hotel in a very good location, but breakfast service not the best.

  • Stayed: June 2013, traveled as a couple
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Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

The hotel is in a great location, near the shopping at Liverpool One and the Albert Dock and close to the Cavern Club area. The building and bar area are impressive. The hotel staff were very helpful also. The hotel rooms were very spacious and clean. The issue I have is that it is not value for money at £145 a night. The rooms are in need of an update, both on the fixtures and fittings and a lick of paint. The air-conditioning was very noisy and disturbed our sleep as a result. It did not keep the room all that cool either (top be fair it was the hottest day in Liverpool since 2006 though). None of this would be all that much of an issue if the room was £80 a night, but at the price it is I expect a lot more.

The breakfast (which is not included in the price) was OK. My wife had to send back the Eggs Benedict as the had hard boiled the eggs, but this was done without fuss and it was second time lucky as they were good.

  • Stayed: July 2013, traveled with friends
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Thank stevegrant76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 62 Castle Street

Address: 62 Castle Street, Liverpool L2 7LQ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#33 Romantic Hotel in Liverpool
#35 Family Hotel in Liverpool
Price Range: $74 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 62 Castle Street 3*
Number of rooms: 20
Official Description (provided by the hotel):
62 Castle Street is a 4 star hotel in the heart of the City Centre. 62 Castle Street is a Grade II listed building which was built in 1868. The luxurious hideaway of 62 Castle St is more than just an exclusive hotel. The original site was known as "The Old Bank" although, dramatically transformed in 1985 the building has maintained its unique features including, the main staircase, huge marble pillars and stunning high decorated ceilings, not forgetting the old bank vaults, which still remain intact to this day! The 4 star hotel offers 20 individually designed Suites offering guests high quality and spacious rooms. All rooms have King-size beds, a lounge area with sofas or lounge chairs and a flatscreen LCD TV. All rooms have two phones in the room, and are equipped with a desk for working or used as a dressing table. The large stylish rooms include modern en-suite bathrooms with powerful drench showers and some with Baths and all luxury toiletries. The rooms have an amazing full Length leaner mirror which is a main feature in the rooms. The rooms are even large enough to unwind and do Yoga. Some rooms have Juliet balcony doors which flood the room with natural light. 62 Castle St Hotel does not have its own restaurant/bar, however we are in the heart of the city centre and our team have a wide knowledge of the best places to dine. Whether you are coming to Liverpool 1 for a shopping extravaganza or experiencing the excitement of the Beatles phenomena or simply visiting for business, the hotel is within easy reach of everything Liverpool has to offer. ... more   less 
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Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool

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