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“Lovely relaxing hotel”
Review of 62 Castle Street

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62 Castle Street
Ranked #54 of 97 Hotels in Liverpool
Certificate of Excellence
Llangollen, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely relaxing hotel”
Reviewed February 13, 2013

Just spent 2 days at 62 castle street. We stayed in room 307 which was lovely. Previous reviews stated that they found rooms dark and showers too low, I would have to agree with that. The rooms are lit by lamps which were great but more light is needed for us ladies to do our hair!!!. The bed was extremely comfortable with lovely linen. Even though we went in february, we found that we had to put the air conditioning on at night as the room was too hot. All the staff were helpful especially the ladies on reception. Disappointed that the bar wasn't opened in the evening but there were lots of bars around the area for it not to be a problem. The hotel is in an excellent position for shopping or sight seeing, Liverpool One is no more then 5 minutes walk away and the water front is no more than 10. The hotel was recommended to us by family and we wouldn't hesitate to recomment it to others.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank michelle m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
Thank you for your warm words, we love to hear our guests had such a wonderful experience.

We are currently reviewing the lighting in all the rooms, we aim to ensure each of our guests is more than satisfied with the facilities we supply.

Thank you for recommending the hotel - on your next visit, it would be our pleasure to have you dine with us in the bar and restaurant - we hear the Martinis are fabulous!

Best wishes,

Emma Wright
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (121)
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English first
Leicestershire
Level 6 Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 11, 2013

We have just come back from spending one night @ 62 Castle Street for my wifes birthday.
We stayed in room 301 which was a great size, the beds was the biggest bed ever and it even had a seperate living space. The only complaint if i can call it a complaint was the room was very poorly lit.
Staff were very helpful upon checking in. Worth a stay as its located very close to the city centre bars,Liverpool One shopping..

Room Tip: If avalible choose room 301, a great size room...
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Kingkenny72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
I'm thrilled you had a wonderful stay! Thank you for your feedback regarding the lighting, we're currently reviewing it to ensure all of our guests are more than satisfied with their overall experience with us.

It would be our pleasure to have you back soon.

Best wishes,

Emma Wright
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 4, 2013

We checked in at about 7pm on 25th January and as I was on crutches with my leg clearly in plaster I did expect to be shown up to our room and not merely pointed in the vague direction of.
Once in the room I was initially quite impressed, it was spacious with a lovely big bed and nice white linen, sofa in front of a big TV, table and chairs. However, in the bathroom after having clearly stated on the hotel website there where no " Elemis" bath and shower products, rather, cheap everyday alternatives, no bathrobes or slippers which you would find in any Holiday Inn!
Anyway we tried to call reception to book a table for dinner only for there to be no answer, after several attempts we gave up and ventured downstairs to be told the restaurant was closed, this was only 9.45pm, the waitress did seat us after speaking with the chef, the menu was presented, fish and chips, steak and chips, chicken and chips! Hardly boutique hotel standard food. We were then told last orders for drinks would be taken at 10.50pm! With no room service available I felt slightly cheated out of a full evening experience. Because of said plastered leg I ended up spending the rest of the evening in front of the TV instead of a nice hotel bar!
Super comfy bed, went down for breakfast, small choice of cereals, yoghurt etc but waited an age to order a cooked breakfast which was just OK. All in all this hotel is a fair way from boutique, probably won't stay again.

  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank 617Suziemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, March 7, 2013
I am thrilled you enjoyed our rooms - we have to agree, our beds are extremely comfortable! Our suppliers differ, so I'm afraid on this occasion there was no Elemis, however the Priay range does come highly recommended.

Our last orders at the bar are at 11pm, however, we are more than happy for our guests to take drinks back to their rooms. We are in the midst of reviewing & reinventing our menus as a hotel, so it would be our pleasure to invite you back to sample our new & exciting seasonal menus.

We hope your leg is on the mend & we look forward to inviting you back again soon.

Best wishes,

Emma Wright
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 3, 2013

We stayed for 1 night, mid week which was a mix of business and pleasure. We found the staff to to be friendly and helpful. Our room was magnificent and decorated to a very high standard, our only critisim would be the sink is set very low as were the taps on the bath, but overall very impressive. Our stay included Breakfast which was ok but nothing spectactular, we got the impression that not many people actually had breakfast as we were the only ones eating and they had to set the table. We intend to visit Liverpool again for a weekend and would not hesistate to book 62 Castle Street.

  • Stayed January 2013, traveled as a couple
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    • Cleanliness
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Helpful?
2 Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 25, 2013

Stayed for one night at 62 Castle Street. The hotel itself is really nice, gorgeous building and the décor is lovely. We found all the staff to be really friendly and helpful.

The rooms are massive, very spacious and well equipped, the bed was super comfy as well. We had a problem turning on the TV, the staff were really friendly and came up to help us – the TV wasn’t working in the end so they offered to moved us to another room, which was equally as nice and spacious.

We didn’t have breakfast or use the restaurant but from the look of it it looks really nice. It had a well stocked bar as well.

Location is great, a few minutes away from the city centre, Liverpool 1, Albert Dock and commercial district. Ideal! Some nice restaurants and bars surrounding it as well.

My only down side was the lighting in the rooms wasn’t the best, struggled to find a great light to put my make-up on. Also I agree with the previous comments made about the shower head being low, although I have read they are sorting this out in a renovation. These faults are extremely minor and would in no way put me off staying again or recommending.

Great hotel, great location and will defiantly look to go back when visiting Liverpool again.

  • Stayed January 2013, traveled with friends
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Helpful?
2 Thank CBandMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2013

Had a wonderful time in this hotel. It had been recommended by a colleague and the moment I entered the room I really wished I was there on leisure rather than business. Check in was grand, friendly staff etc but it was really the room that blew me away. It was spacious, split level, massive windows, beauitful uplit full length mirror, lovely bed. Check out was great and the staff were really pleasant.

The only things I would say and similiar to others on here, at 5ft 6 the shower was on my head and you couldn't move it and the breakfast did take quite a while. All in all would totally recommend it.........go on business, you'll go back for fun!

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank VictoriaM1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 21, 2013

Quick and easy check in, very friendly reception staff. Beautiful room, very spacious and everything spotlessly clean. Bed very comfortable but pillows too soft for me. Also shower head was fixed and far too low. I am 5' 7'' and had to bend down! Only down side was that there did not appear to be many people staying at the hotel so there was no atmosphere at all in the very nice bar/restaurant. We were the only people in there for breakfast at 9am. Hotel right in the heart of the city and great value for money. Highly recommended.

Room Tip: We had room 203 which is a large, superior room at the front of the hotel. Very quiet as three floor...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle62, General Manager at 62 Castle Street, responded to this review, January 22, 2013
I am thrilled to hear your experience was as perfect as we would hope here at 62 Castle St.

We are undergoing maintenance this year & are looking into the shower situation!

We would love to welcome you again this year, perhaps stay for lunch - we do love our Afternoon Teas - complete with the finest bubbly we can offer!

Best wishes,

Emma Wright
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about 62 Castle Street

Property: 62 Castle Street
Address: 62 Castle Street, Liverpool L2 7LQ, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#33 Romantic Hotel in Liverpool
#35 Family Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — 62 Castle Street 3*
Number of rooms: 20
Official Description (provided by the hotel):
62 Castle Street is a 4 star hotel in the heart of the City Centre. 62 Castle Street is a Grade II listed building which was built in 1868. The luxurious hideaway of 62 Castle St is more than just an exclusive hotel. The original site was known as "The Old Bank" although, dramatically transformed in 1985 the building has maintained its unique features including, the main staircase, huge marble pillars and stunning high decorated ceilings, not forgetting the old bank vaults, which still remain intact to this day! The 4 star hotel offers 20 individually designed Suites offering guests high quality and spacious rooms. All rooms have King-size beds, a lounge area with sofas or lounge chairs and a flatscreen LCD TV. All rooms have two phones in the room, and are equipped with a desk for working or used as a dressing table. The large stylish rooms include modern en-suite bathrooms with powerful drench showers and some with Baths and all luxury toiletries. The rooms have an amazing full Length leaner mirror which is a main feature in the rooms. The rooms are even large enough to unwind and do Yoga. Some rooms have Juliet balcony doors which flood the room with natural light. 62 Castle St Hotel does not have its own restaurant/bar, however we are in the heart of the city centre and our team have a wide knowledge of the best places to dine. Whether you are coming to Liverpool 1 for a shopping extravaganza or experiencing the excitement of the Beatles phenomena or simply visiting for business, the hotel is within easy reach of everything Liverpool has to offer. ... more   less 
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Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool

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