We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,090)
Filter reviews
3,090 results
Traveler rating
1,476
938
405
183
88
Traveler type
Time of year
LanguageAll languages
More languages
1,476
938
405
183
88
Show reviews that mention
All reviews a river view room walk in shower huge bath princes dock wet room car park next door mini bar lovely hotel liver building standard room cooked breakfast city centre multi storey reception staff a lovely stay couldn't fault comfy bed
Filter
Updating list...
985 - 990 of 3,090 reviews
Reviewed February 5, 2016 via mobile

Stayed here for the weekend and what a great time we had. The hotel was only a 20 minute walk from the train station and 10 minute's into the centre.

We arrived before check-in, we thought we'd check-in and leave are bags there, so we could grab some lunch. The great news was the room was ready and we were allowed to check-in ealry. The staff were brilliant and knowledgeable about the area as we ask where was good to go.

We ate in the restaurant on the first night, which was included in our package and fair to say it was awesome!! We had a few drinks in the bar which was nice & relaxed and also had a singer, he was very good!!

The breakfast in the morning was just right although continental, but you could upgrade to a hot breakfast for a couple of pounds, which we did and didn't dissapoint us.

The room was perfect and the shower was amazing.

Would definitely recommend this hotel and when I'm back in Liverpool, would definitely stay here again.

Stayed: January 2016, traveled with friends
Thank Dips U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this reviewResponded February 6, 2016

Dear Dips U,

Thank you for your great review of Malmaison Liverpool.

We are very glad to hear how much you enjoyed your stay with us and we hope to welcome you back again soon!

Love,
Mal x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2016 via mobile

My husband and I visited this Malmaison for the second time last summer staying for 2 nights. The room was beautiful and clean, lots of space. The food was amazing from the breakfast to the restaurant in the evening. I love the Malmaison hotels, the quirkiness of them and they are so well presented. Really nice, pleasant staff.

Stayed: August 2015, traveled as a couple
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this reviewResponded February 6, 2016

Dear Michelle B,

Thank you for your great review of Malmaison Liverpool.

We are delighted that you enjoyed your stay with us and we look forward to welcoming you back again soon!

Love,
Mal x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2016

Stayed in a standard double for two nights, room was clean and of a standard you would expect at this price.
Included in the package was a complimentary cocktail drink, however it was just the one drink between two.
Secondly we had the evening meal included for the first night, menu wasn't great so we went with the a-la-carte, however the food was average at best.This also came with a £10.60 service charge ! Service was very slow.
Breakfast was continental but we upgraded to full English. Breakfast meal was really tasty and made to order.
Staff were extremely courteous and very friendly.
Front of house staff were more chatty when leaving than upon arrival.
Great location next to Princess Dock. At no time did we suffer any noise related issues.

  • Stayed: January 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this reviewResponded February 6, 2016

Dear Peter W,

Thank you for taking the time to review your recent visit to Malmaison Liverpool.

I am sorry to hear you were not 100% satisfied with your stay - please accept my sincere apologies for this.

I will pass your comments on to our management team for them to discuss and ensure we improve on the mentioned areas.

We hope to see you again soon.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2016 via mobile

Stayed here for my husbands birthday, we stayed in the toffee shop,first impression was wonderful however the toilet didn't flush properly as seen on a recent review about the same room the problem still hasn't been fixed. We had the package deal so we are in the restaurant the meal was lovely but the wait was terrible our meal was 7:30pm an hour later before starters came, mains & dessert were no better it was after 10pm before we were leaving. The food was delicious no complaints from us. The room got really hot no windows to open it felt really stuffy.
Overall we enjoyed our stay and would stay again the staff were very polite & helpful.

Stayed: January 2016, traveled as a couple
Thank jswallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this reviewResponded February 3, 2016

Dear jswallow,

Thank you for taking the time to review your recent stay in the Toffee Shop.

We are glad you enjoyed your stay and I will pass on your comments to our Brasserie Manager to ensure these issues do not happen again.

We look forward to welcoming you back again soon!

Love,
Mal x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2016 via mobile

From the moment I checked in, the Malmaison (my favourite chain of hotels) delivered to its usual high standards. The boutique style rooms are stunning, probably my favourite ever, and the staff are all extremely courteous. Thank you, Mal!

Stayed: December 2015, traveled as a couple
Thank jessjohnson01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MalmaisonLiverpool, Front Office Manager at Malmaison Liverpool, responded to this reviewResponded February 3, 2016

Dear jessjohnson01,

Thank you for your great review of Malmaison Liverpool.

We are delighted that you enjoy each stay with us and we hope to welcome you back to the hotel again very soon!

Love,
Mal x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews