This hotel is brand new and as such there will always be teething problems. I hope to stay again and find that the things I wasn't overly keen on have been ironed out as this has the potential to be truly amazing.
Check in was slow and a little chaotic as the staff seemed unsure of what to do. We were shown to our room which was a double and we had requested a twin. We were advised the beds come apart and this would be done when we were out. However on returning back hours later this still hadn't been done and the poor lady working the evening shift had to come and sort the beds out whilst myself and my friend were in the room!!!
The rooms are absolutely incredible. So spacious and grand. The view over the docklands is fantastic!
I was disappointed with the rum bar. Service was slow and as a cocktail lover I was really underwhelmed by what we were served. Breakfast was also a disappointment the order was wrong and it took while to rectify. As mentioned in previous reviews the restaurant has almost a canteen style atmosphere.
We got an amazing deal on this hotel and for the money we paid it was fantastic value. However having spoken to the staff they want this to be a 5* establishment and the place to be in Liverpool and at the moment it isn't. If we had paid full room price I would have been disappointed.
For information no taxi drivers knew where the hotel was so have the postcode to hand. It's about ten minutes for Liverpool city centre
- Official Description (provided by the hotel):
- Titanic Hotel Liverpool is located in the historic Stanley Dock, restoring one of the city's most historic and iconic buildings. The hotel has incredible room sizes, service and style. The extensive lobby area is home to the the Rum Bar where we believe, a cocktail menu that matches your mood and hour of the day is essential. Then there is the Rum, with over 60 Rums available some exclusive to the hotel! You can also dine in the lobby from the Rum Bar menu or indulge in afternoon tea. The lobby also boasts a VIP and Business lounge. Stanley's Bar and Grill showcases the dramatic theatre kitchen, open to allow you to watch a team loving preparing your food. However this is not pretentious dining - Stanley's is a place where you and your friends, family, colleagues or simply your newspaper can all get together and feel at home. Kick off your shoes, throw off your jacket, loosen your tie and sit back. Down stairs at the Titanic Hotel amid the red brick arches and beautiful cool stone floors, more Roman bath than city spa, will lay the warm waters of the Hydro pool. The mood and atmosphere will be simply delightful. The Spa at the Titanic Hotel will offer an experience rather than a facility. Yes we have a thermal suite with sauna, steam room and water features, a relaxation area and treatment rooms for those all-important beauty regimes, but this is an experience, an intimate experience and one you will want to return to over and over again. Hotel residents can enjoy complimentary access to our Gym with state of the art fitness equipment. Meetings, conferences and Events at the Rum Warehouse are about three things - flexibility, state of the art facilities and never losing sight of the bigger picture. We have the flexibility to create exactly what you need and facilities and equipment to make this a highly efficient and effective exercise for your company. Our meeting and conference spaces boast natural light and are highly adaptable; Our professional conference, exhibition and events team will work with you throughout; dedicated AV equipment and in-house technicians as well as 100mb high speed internet access will ensure a smooth and productive event. The Rum Warehouse is one of the most prominent Conference and Exhibition spaces in the city. The ground floor can accommodate 1000 people theatre style or an exhibition of 800 sq.M. Floor to ceiling glazing and stunning views of Stanley Dock combined with a range of breakout spaces on the upper level make this the ideal way to display your business. The Rum Warehouse is also the perfect space for that special event whether it be a Wedding, anniversary or birthday party or fundraising ball this is the perfect blank canvas for you to create your dream day. Whatever you decide to celebrate with us we will look after you through every small detail. ... more less
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