After reading some of the negative reviews on this website my partner and I were apprehensive about what the staff would be like at the hotel. I can thankfully assure that they were friendly, welcoming and keen to insure a pleasant stay. We stayed in a fantastic room which was one of the new kingsize deluxes on the new side of the hotel. We had our own balcony at the front of the hotel that had lovely views of some of the breathtaing architecture that Liverpool has to offer. It was pure luxury and I haven't slept in such a comfortable (and large) bed! The bathroom had a great shower and was very stylish, with beautiful floors and design features. Room service were promt and nothing was too much trouble, not to mention that although a little pricey- the food was well worth it.
Deciding to eat out in the nights rather than stay in the Carriage Works, we had no trouble finding classy and afordable places to dine, as it is situated close enough to the lively nightlife but far away enough from the noise! It is a truly beautiful designed buliding and is worthy of its 5-stars- a relaxing and romantic getaway loacation!More
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