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“It doesn't get much better than this...!”
5 of 5 bubbles Review of Hope Street Hotel

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Hope Street Hotel
Ranked #11 of 99 Hotels in Liverpool
Certificate of Excellence
Blackburn, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“It doesn't get much better than this...!”
5 of 5 bubbles Reviewed February 5, 2014

It is hard to find anything we didn't like about this Hotel. The location is easily accessible for the shopping and nightlife of Liverpool. The whole process from booking, staying and checking out is slick and customer friendly. Whoever we met in the Hotel, whether it was the person cleaning the rooms or the receptionists, they were warm, courteous and helpful. The Hotel is unique with stunning wood and brickwork tastefully exposed.
The rooms are all slightly different but all maintain a high standard of comfort and elegance. The rooms are spacious and well equipped with all you need, including bathrobes and well appointed bathrooms. We had three rooms, one of which had magnificent views, almost 360 panoramic on the fourth floor. We were on a shopping and social weekend (six mature ladies) who like a high quality experience and we were not disappointed. We all agreed it is one of the best Hotels we have stayed in and fabulous value for money.
The breakfast is worth getting up for and offers both excellent choice and quality. I cannot wait to return with my husband and aim to enjoy a meal in the restaurant, which looked to be of the same high standard. A refreshing change from the many corporate Hotels I have been frequenting lately. It would be an ideal and safe option for a lone traveller.
Please don't stop going the extra mile...it works!

Room Tip: The higher rooms have excellent views.
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RhodesWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 21, 2014
Dear RhodesWhite,
Wow - what a fantastic, full marks review we are delighted that you all enjoyed your stay with us. We are very proud of our team and of the polite, friendly and courteous service that they provide to our guests. We very much hope that you will have the chance to visit soon with your husband.
Best wishes,
Orla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,907 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 4, 2014

This was our first trip to Liverpool city centre and it didn’t disappoint! We arrived early around 1pm, hoping to park the car and set off on foot to explore the city.
However, our room was ready and to top that we had been upgraded to a suite on the 4th floor – BONUS!
We managed to get parked behind the hotel for £8 for 24 hours which we thought was really reasonable as well.
The suite was delightful. Matching the natural themed, exposed brick and wood work. The room was set in the Eaves so a bit of joist dodging was required but the look was fantastic.
The bathroom was set up on a mezzanine with a huge wooden bath, big enough for 2 and large shower. The bed was comfy, the facilities were great and staff were helpful.
The restaurant was closed for refurbishment, they did have a dining area on 5th floor but we did not explore.
The hotel is in a fantastic location, nestled inbetween the 2 cathedrals and a stone’s throw from China town which had a parade on for Chinese New Year.
10 minute to Albert Docks and all the facilities that holds.
Would certainly return and highly recommend.

Room Tip: We got upgrade to a suite 406!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 21, 2014
Dear Christianne M,
Thank you for taking the time to write such a lovely review, I am delighted that you liked the upgrade and we hope you will return soon!
Best wishes,
Orla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

Snuggled admist the two great cathedrals and a noodles throw from China Town, this hotel will warm your heart with its natural wood interior and genuine service where you can eat, sleep and meditate in peace in between sight seeing. Excellent food and super comfy beds with brick and wood decor in boutique elegance. Will certainly stay here again. Skyline views exceptional.

Room Tip: Less noise from street at higher levels and awesome skyline views
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richard c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 21, 2014
Dear richard c,
Thank you for your heart-warming review, we hope to welcome you back again soon. Our skyline views extend to the Welsh mountains on a clear day.
Best wishes,
Orla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
107 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

My wife and I arrived at 8:30 am hoping to leave the car in the car park and go off and explore some of the many sights that Liverpool has to offer before checking in, in the afternoon. Our room was available so we were allowed to book in. Really fabulous as we had been on the road since 5:00 am!
As it was our first time in Liverpool (it will not be our last!) we really appreciated that a member of the Reception team took the time to point out lots of the must see sights and attractions in Liverpool.
The staff that we encountered were ALL excellent. Reception, bar, restaurant and housekeeping - ALL excellent. ALL well trained, courteous, professional and helpful, with common sense and a can do attitude. Staff in other hotels could learn a lot from you guys!
We stayed in one of the suites which was fabulous, with views over the city. Spotlessly clean, well maintained and very comfortable.
Food - the restaurant (The London Carriage Works) was superb. Great breakfast with plenty of choice. We ate twice in the evenings and were very impressed. Great menu, quality ingredients, well cooked, great presentation and excellent service from the waiting staff who were attentive without being overbearing. The London Carriage Works has won many awards over the last few years and we can see why.
The Hope House Hotel is highly recommended.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaveyP3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 21, 2014
Dear DaveyP3,
Thank you for a fabulous review, it is a delight to read how much you enjoyed your stay and your first visit to Liverpool. Our team know the city well and love to tailor recommendations for a great visit.
Best wishes,
Orla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 2, 2014

Have stayed here four times and never disappointed. Service excellent, rooms are beautiful including the suite where we stayed. Large wooden bath in the bathroom above the bedroom. Staff at reception helpful and know the way to make you feel special. Restaurant quite busy on a Saturday night but did nor feel rushed or crowded. Breakfast is a buffet which never improves the quality of the hot food. Although you can chose your breakfast off the menu, it felt as though we were being encouraged to eat from the buffet. Remember they have only about eight car parking spaces so book early or your romantic weekend may start with meter feeding at 08.00. Local car parks fill up on a Saturday so car parking is the only down side to this fabulous hotel.

Room Tip: Room 406 is a suite which is over two levels and a real treat with its large wooden bath and fantast...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank margot g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 21, 2014
Dear margot g,
Thank you for taking the time to review us after your recent return visit, 406 is a beautiful suite and one of our most wanted! We look forward to welcoming you back for a fifth visit.
Best wishes,
Orla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

We wanted to experience Liverpool and this hotel was perfect.
The staff were charming and helpful, the rooms stylish and comfortable.
We could walk to most of what the sites we interested in and the locale was charming and interesting. Breakfast was really good too. Will return again soon.

Room Tip: Front rooms are v quiet.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Benjamin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 21, 2014
Dear Benjamin F,
Thank you for a charming review, Hope Street is a wonderful location from which to explore Liverpool's sights on foot, we do hope you will be back soon!
Best wishes,
Orla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
liverpool, UK
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed January 30, 2014

Myself and my boyfriend stayed here over New Year's Eve. When we first arrived we were dealt with quickly at reception. Unfortunately we had booked a king size bed but the room they had given us a key to was a twin room. We went back to reception and they were very apologetic. We finally got into our room which was just lovely. Under floor heating is greatly appreciated in the winter! It was the small things like the Viennese whirls on the tea/coffee tray. Or the fact there was cotton buds and cotton pads in the bathroom. The bed was so comfortable. I would definitely stay here again. I also couldn't help but notice that the smell throughout the hotel was yummy! The location is perfect to explore the city centre but just far enough out of the busy streets to get some peace.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luvlyliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review, February 5, 2014
Dear luvlyliver,
Our apologies for the initial error with your room, and I am pleased that you found your room so comfortable. Guests often comment on our lovely Parisian fig scent which we have available to buy for those who love it.
Best wishes,
Orla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hope Street Hotel

Property: Hope Street Hotel
Address: 40 Hope Street, Liverpool L1 9DA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Liverpool
#4 Romantic Hotel in Liverpool
#5 Luxury Hotel in Liverpool
#6 Family Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hope Street Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
89 Individually designed hotel rooms - urbane, minimal and chic: solid wood floors, over sized beds draped in bright white Egyptian cotton, wall mounted LCD wide screen TVs with DVD players and ipod stations. Guests enjoy complimentary WiFi, REN toiletries, Pellegrino mineral waters, ironing and shoe shining service. hope street hotel has a two AA Rosette restaurant. The London Carriage Works serves breakfast, a modern British menus and Afternoon Tea. The TLCW bar has an AA Notable Wine List. It also services a 24 hour room service. Hope street is in the middle of the cultural quarter and hope street hotel is no more than a 5 minute walk of its amazing neighbours: the Everyman, Unity and LIPA theatres, liverpool Philharmonic Hall, two iconic Cathedrals the Victoria Gallery and Museum and the National Trust's Hardman House. All threaded through university departments, independent restaurants and infamous hostelries. Winner of Liverpool City Region Best Hotel Tourism Awards 2015 Silver winner for VistEngland Best Hotel 2014 ... more   less 
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Also Known As:
Hope Street Liverpool
Hotel Hope Street

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