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“Value for money & good location”

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Premier Inn Liverpool City Centre (Moorfields) Hotel
Ranked #10 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed November 6, 2012

NCP Parking right opposite the door to Premier Inn so handy and receive a discount with ticket stamped by the Hotel. Comfortable room, good value, kids eat breakfast for free, handy to shops and Albert Dock, We just had a bad check in as the whole Premier Inn computer system was down and ended up with smaller room than we should have. Chaos, but not there fault.

  • Stayed: November 2012, traveled with family
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Thank 845JAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,709 - 1,715 of 2,075 reviews

Reviewed November 5, 2012

It's ok for a city hotel. Service was not too good though. We booked to have breakfast in the morning, but could not because of "a flood" more like a lack of staff. Six weeks later still trying to get a refund!!

  • Stayed: September 2012, traveled as a couple
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Thank jim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Liverpool City Centre (Moorfields) Hotel, responded to this reviewResponded November 9, 2012

Thank you for your review.

At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants.

We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Customer Services and the Management Team at this hotel.

We hope to welcome you back to Premier Inn in the future.

Naina
Social Media Team,

Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Once again Premier Inn came up with the goods in terms of value, location, quality of the room, friendliness and knowledge of staff- no complaints. If you want to be centrally located for the shops, Lime Street station, the sights, the restaurants etc of Liverpool then you would be hard pushed to find a better value hotel. Highly recommend.

  • Stayed: October 2012, traveled with family
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1  Thank Madam7172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Large group of men having an away day at races, smooth check in, friendly staff and good breakfast. Rooms clean and bathrooms very clean. Decent social bar and handy for city centre food and more drink

  • Stayed: October 2012, traveled with friends
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1  Thank neil_gCleatorMoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We four old school friends relived our Beatle-obsessed teenage years during a four day trip. We were on a budget and were pleasantly surprised by the standard of our rooms. Everything needed, for a comfortable stay, was supplied and any extras were available if we asked. The bar and restaurant were ideal for our needs but what makes this hotel so special is the staff: Without exception they were friendly, helpful, informative and welcoming. Nothing was too much trouble and we had a thoroughly good time at remarkably little cost. There is plenty to see and do in Liverpool and it was an ideal short break.

  • Stayed: October 2012, traveled with friends
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Thank Sylvia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

Decided to have a half term mini break in Liverpool - Wednesday night and Thursday. Booked early and paid £39 for room only. The room was very spacious and quiet despite building work going on opposite the hotel. 5 minutes walk to the city centre , Cavern Club ( Beatles) and main shopping area. Liverpool is an excellent place for a 2 daybreak. The Liverpool Museum - Free - had loads to see. Albert Dock has plenty of eating places and The Beatles Experience attraction. Paid £12.95 and spent 2 enjoyable hours there. The Maritime Museum close by and also free had a really interesting exhibition on Titanic and Liverpool.
Shopping Centre compact and with all the main stores - better than Leeds and Manchester.
We intend to go again next year to do our Xmas shopping.

Room Tip: Book early - we paid £39 for a room that cost £70 normally.
See more room tips
  • Stayed: October 2012, traveled as a couple
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Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Check-in (22:30) was simple, and efficient, our rooms were the standard PI rooms, nice & clean. We were missing a set of towels, and rang reception. An hour later, we asked them to bring them up in the morning, as we wanted to go to bed.
At breakfast, my wife ordered porridge, waited 25 minutes for it, then cancelled it, only to be spoken to quite rudely by a member of staff. She complained at reception, and they credited us witth one night's stay, so fair play. Having been out all day, we returned at 16:20 to a room which hadn't been cleaned, so back on the phone. they offered to have it done there & then, but we said no, as we both wanted a shower & a rest before dinner.
Other problems? No bitter in the bar on the first night (not even bottles), no croissants at breakfast (delivery problems we were told), no pizza or pasta at dinner the second night. None of them biggies, but added together... Nah, we'll stay somewhere else next time.

  • Stayed: October 2012, traveled with family
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1  Thank Doonhamer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Liverpool City Centre (Moorfields) Hotel, responded to this reviewResponded November 8, 2012

Thank you for your review.

At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.

Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel. Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

Naina
Social Media Team,

Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Liverpool City Centre (Moorfields) Hotel

Address: Vernon Street, Liverpool L2 2AY, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Liverpool
#8 Romantic Hotel in Liverpool
#19 Business Hotel in Liverpool
Price Range: $63 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Liverpool City Centre (Moorfields) Hotel 3*
Number of rooms: 165
Official Description (provided by the hotel):
Liverpool City Centre Moorfields is in the heart of the business district of Liverpool City Centre. Just five minutes walk from the iconic Matthew Street made famous by The Beatles, the busy L1 shopping centre and all of the city's local attractions. Nearby attractions include the Albert Dock,Liverpool ACC Arena, BT Covention Centre,the Echo Arena and various Museums, Churches and art galleries. Not forgetting the famous Ferry Accross the Mersey. Conveniently located for Liverpool Lime Street and Moorfields Train Station.Our Liverpool City Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes.Meeting Rooms - 3 Meeting rooms with 50 capacity Theatre style. Available to book daily for conferences, private parties and group lunches or dinners. Location and Local Information John Lennon Airport 8 Miles.Taxi Approx £10Ferryport 1 MileBus Stop 0.2 Miles Queens SquareCoach Station 1 Mile Hospital 1 Mile Royal Liverpool University Liverpool/John Moores Both 2MilesTate Gallery 0.5 MilesLace Conference Centre 3 MilesSt Georges Hall 0.5 MilesEverton And Liverpool Football Grounds 2 MilesAlbert Docks And Beatles Museum 1 MileSpeke Hall And Knowsley Safari Pk 8 MilesEmpire Theatre Lime Street Less Than 0.5 MilesCrosby Beach 8 Miles ... more   less 
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Also Known As:
Premier Inn Liverpool City Centre Hotel Liverpool
Premier Travel Inn Liverpool

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