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Premier Inn Liverpool City Centre (Moorfields) Hotel
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Reviews (2,265)
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2,004 - 2,009 of 2,265 reviews
Reviewed May 7, 2012

Stayed here on weekend of 27 April '12. Hotel was comfy and clean but our stay was spoiled by the horrendous antics of hen parties on our floor both nights we were there. After the first night we reported the problem to reception but they seemed to think there was little they could do. They did say they'd let security know for the next night and to be fair security did seemingly come up to our floor that night, at about 4am, after we'd been out to the parties of screaming banshees three times ourselves.
Think twice before you book here.

Stayed: April 2012, traveled as a couple
Thank Pen-zance66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn Liverpool City Centre (Moorfields) Hotel, responded to this reviewResponded May 15, 2012

Thank you for reviewing your recent stay at our hotel.

At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2012

Went down for the darts in liverpool and stayed here. No complaints from the place at all. Was clean and staff were friendly and put up with us well. Would stay here again.

  • Stayed: April 2012, traveled with friends
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Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

When you have a last minute booking, say just 24 hours before you get there on a flying visit, then the choices are not always very wide. And then when you pick a chain that is more associated with the budget end of the spectrum you wonder what you might find.

We found a clean, well kept hotel. We slept well and the restaurant served up a very good breakfast. Expctations may have been low before hand, but we were happy with our choice in the end.

  • Stayed: April 2012, traveled with family
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Thank OATEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

I am just back from Liverpool for a hen weekend :)) Had a fab time and the hotel was great. Staff were really quick at checking all 30 of us in and really nice too. During the night when we returned there was security guards on the door checking to make sure everyone entering the hotel actually stayed there which I thought was really good just for extra safety. Overall I loved the hotel the beds were really comfy and rooms and bathrooms had a lot of space. I will definetly be back to this hotel and recommend it to anyone.

  • Stayed: April 2012, traveled with friends
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Thank charlenexx1988xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

hopeing to have a great break for birthday treat very dissapointed to find building site on doorstep which woke us up on both mornings no mention at time of booking although this was muted when we passed comment at checkout, and parking fees were incorrect on our booking reservation 30% turned out to be 10% a difference of £10 for two days chance mention at checkout saved us from leaving the hotel without clearing up the problem.

  • Stayed: April 2012, traveled with friends
    • Value
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Thank AlistairJ177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn Liverpool City Centre (Moorfields) Hotel, responded to this reviewResponded April 30, 2012

Thank you for your review.

It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs.

We hope to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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