Very impressed; not been on this site until I started lookingfor a hotel in Liverpool as a result of the 3 reviews booked it; am not a smoker, but did not experience the problem mentioned last month;
what amazed me was how they keep going; noone was using the gym facilities, one couple were playing squash, noone was easting while we were there and the very nice bar was not that busy, and we seemed to be the only ones staying in the hotel.
Very friendly staff.
Made heavy weather over the booking; said would send me e mail and simply ask me to reply to confirm the booking; asked them several times on the phone for the promised e mail, so eventually i said I would e mail them, to which they replied, yet they then rang me saying they had not had confirmination of my booking;
strangely they never asked for a deposit or card details.
Definitely will go back
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