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Reviewed 4 weeks ago

Hotel staff are excellent and the room itself was clean and tidy. Room averaged more that £100 per night and was advertised as a business room on a quiet floor. There was nothing about the room to make it quiet, i.e. no soundproofing. You could still hear everything in the corridor and surrounding rooms and outsidem so this was disappointing. It also advertised a spacious desk, however, this is not the case. It is a small desk and with the kettle and tea making facilities there was only just enough room for a lap top and book. The bathroom also disappointed as the shower curtain was very flimsy and had a tendency to stick to you during a shower. However, the shower itself was good, with strong pressure. The toilet was also placed awkwardly in a tight space between the sink and wall. To use it properly I had to leave the door open and put the loo roll on the door handle!

However, these are niggles. The staff as I have said were great, very helpful whenever I approached them. The room itself was a good size and clean. Breakfast were good. Plenty of cooked and cold options, although on a couple of occassions the odd thing had run out and had to wait. Food in the restaurant was also very nice. I would stay here again, but on this occassion I think it was a bit pricey - this is because one of the nights was charged at about double the price of the others so really bumped the price up.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with Travelodge
Thank Road08384518798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, James from the Social Media Team at Travelodge Liverpool Central The Strand, responded to this reviewResponded 2 weeks ago

Thank you for reviewing our Travelodge Liverpool Central The Strand Hotel.

We're happy to hear you were pleased with the service from the hotel's team during this stay with us as well as the cleanliness of your room but we're sorry to hear you weren't pleased with the lack of soundproofing in your room as well as some of the facilities provided.

Please rest assured the hotel managers check Tripadvisor reviews of their hotels so your comments will be reviewed by the hotel's team.

Thank you again for leaving this review and we do hope that you choose to stay with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

If you’re after somewhere to stay that is close to Albert Dock, keep walking. This dated “hotel” couldn’t really care about you or your experience staying with them. Poky rooms with inadequate facilities. The management has made some short sighted decisions about increasing their profits e.g. wifi can only be accessed for 30 minutes a day and then you have to purchase it for £3. That policy made us decide to not eat at the restaurant- a decision that cost Travelodge about £70. Time to drag your guest service into the 21st Century. And please -replace the lumpy pillows!

Date of stay: June 2019
Trip type: Traveled as a couple
Thank numbugga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2019

this travelodge is situated near the docks, as well as James st station, there is a shop beneath on ground level for all amenities. the hotel is very clean and tidy and the staff are very friendly and efficient. an all round pleasure to stay there.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
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Review collected in partnership with Travelodge
Thank Lorraine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2019

friendly staff, clean room, location is perfect opposite the docks and less than 5 mins walk to Liverpool One the hotel is surrounded by all things and places you want to see Booked early so was also great value for money. Would definitely recommend.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
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Review collected in partnership with Travelodge
Thank Getaway45356798818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2019

The staff are very friendly. Our first visit to Liverpool, so a good start there at the reception helped our demeanour for the rest of the day. Our room was street side so could see the dock and awhile lot more, that made the visit even better. Thank you

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Jet36806250411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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