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“Excellent food, just poor service”
Review of Nando's

Nando's
Ranked #49 of 212 Quick Bites in Liverpool
Cuisines: Portuguese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 4 weeks ago

For my partner and I, Nando's is often our go to on a special night out. We have always had good experiences with the restaurant, and subsequently have rated it is a higher standard place to eat, saved for date nights or celebrations. On this particular visit, the food was at its usual, great standard, but when it came to ordering desert, we were forgotten about. Time was passing and I was reassuring my partner 'it will come soon' several times, but after half an hour of waiting he approached a staff member who actually looked surprised when presented with our receipt, as if our order had never been put through in the first place. The waitress said she would tell a manager, and when the manager came to the table another 10 minutes later, he did not apologise or even have anything to say, in fact. He placed down our deserts, and then disappeared for another few minutes looking for spoons. I wouldn't have been too phased had we had nowhere to go afterwards, but we were seeing a movie and almost had to just leave as to not miss our film (luckily the Odeon is right next door!). Like stated earlier in the review and in the title, the quality of the food was still excellent, however on this particular night I definitely felt like the staff gave poor service quality.

Date of visit: May 2019
    • Value
    • Service
    • Food
Thank shannonrneary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 10 of 394 reviews

Reviewed 4 weeks ago via mobile

We had a lovely meal here on a Wednesday night. I ordered an halloumi and mushroom burger with medium hotness with peri peri chips and corn on the cob and shared a bottle of South African wine for £20 per bottle. Really enjoyed it and a good price if you have an nhs ID card with a twenty per cent discount off food. You can also earn Nando rewards for the food you buy with its loyalty scheme.

Date of visit: June 2019
Thank sonogrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2019

Love this place. kids love it aswell. friendly staff very helpful and plenty to choose from. very child friendly and smells so nice.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank Inspiration471246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2019 via mobile

We visited on Sunday as Liverpool FC were due in town. Even though it was very busy the staff and service was spot on - the food was excellent couldn’t complain. I was expecting a slight delay in the food coming due to the amount of people but that wasn’t the case. Probably one of the best Nando’s we’ve had

Date of visit: June 2019
Thank zoeh596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2019 via mobile

Visited on a Tuesday afternoon for lunch. We had saved up some points on our card so redeemed a whole chicken. Also ordered a peri chips, coleslaw and another burger.
Waited around 10 minutes for the food which was surprising as it usually takes a lot longer.
Chicken was very tender, the breast was a little dry but for the most part a brilliant lunch.

Definitely recommend.

Date of visit: April 2019
Thank Jkkc2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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