We were quite happy with this apartment; the view was splendid but soon we noticed the strange things. First of all, the apartment hadn't been too well cleaned, I mean, if you find a clod of hair in your bath... Then it seemed to have been decorated by a madman, e.g. a sofa was standing against, and I do mean against, a radiator which said do not block. On one side of the bed there was a lamppost and a clock but no socket or extension cord. But our main disappointment was the dishwasher. We deliberatley took an apartment with a dishwasher because we don't want to spend our time doing the dishes while we're on a holiday. But it was broke. The people at the reception were friendly enough and they did send several technicians who couldn't solve the problem. But when we asked to see the manager about this he wasn't coming in until Monday, conveniently after we'd allready be gone. They said that he'd be in touch and he had all our data but we haven't heard from him since. My guess is that they knew it was broke all along and they still keep on renting it as if there actually is a dishwasher. I'm quite sure there's someone staying in that apartment now with still a broken dishwasher. I think there's alot to be said about how an organisation handles its complaints. We've had an A-experience in the premier inn hotel in Greenwich. I regret to say that this wasn't the case here. If we would have had a symbolic gesture such as a sincere apology of the manager (we've had this of the staff) or if they had sent someone to do the dishes it'd been okay for us, now we've left with an uneasy and unsatisfied feeling about the place.
- Official Description (provided by the hotel):
- PREMIER SUITES Liverpool are the ideal alternative to a traditional hotel offering a mix of one and two bedroom apartments with fully fitted kitchens which include dishwashers, washing machine, dining area and comfy living area. All of our 2 bedroom apartments have two bathrooms. On site parking is available at an additional charge. We are located in the heart of the business district and walking distance to Liverpool One,Albert Dock, Mathew Street and all the great attractions Liverpool has to offer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, TripOnline SA, Cancelon and Hotwire so you can book your PREMIER SUITES Liverpool reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Apartments Liverpool Hotel Liverpool