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PREMIER SUITES Liverpool
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 21, 2013

just spent 2 days for our wedding anniversary and loved the stay, really spacious and comfortable apartment booked a 1 bedroom and given a 2 bedroom nice bonus, super helpful staff at the reception, if ever returning to Liverpool this will be our first call.
once again many thanks

  • Stayed: November 2013, traveled as a couple
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Thank vocey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 22, 2013

Thank you for choosing Premier Apartments for your special occasion stay, lovely to hear that the staff looked after you so well. I do hope you return to Liverpool in the future and that we have the pleasure of welcoming you back. Best wishes, Marie - GM

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274 - 280 of 551 reviews

Reviewed November 21, 2013 via mobile

My husband and I stayed here on 20th Nov, it was our Wedding Anniversary. Jen very kindly upgraded our room to a Penthouse....It was really nice! The apartment was Duplex,with plenty of space,everything that was required was there for us to use. It was spotless, comfortable and warm. The staff were lovely..... Especially Jen, who did her upmost to make us feel welcome...... Thank you Jen x We will definitely stay here again.... There is a balcony.... So look forward to staying here in the summer.

Stayed: November 2013, traveled as a couple
Thank scousersue13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 22, 2013

Firstly, many congratulations on your Wedding Anniversary! I am so pleased that your stay with us was such a positive experience and that Jen looked after you so well. I do hope that we can welcome you back in the summer, there are usually some great offers on our own website so please ensure you have a look to get the best deal. All the best for the Festive season, Marie & the Team

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Reviewed November 20, 2013

Brilliant value for money. The apartment was very clean, well layer out and equipped. The car park was very accessible, convenient and secure. The staff were very friendly, helpful and informative. The location was super, my mum is disabled and unable to walk a long distance, there were many available short stay parking spaces outside the building and a very short walk to the shopping area.

  • Stayed: November 2013, traveled with friends
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Thank Clare M
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GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 22, 2013

Thank you for the great review Clare, I am delighted that you enjoyed your stay with us so much and scored us so well in all areas. I do hope that we will get the opportunity to welcome you back soon. Best wishes, Marie - GM

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Reviewed November 14, 2013

Costing no more and often less than a standard hotel room the premier apartments provide ample space and all you would realistically need to think of it as a home from home. The standard of the décor and furniture etc. is also a cut above many other serviced apartments that I have used in the last few years. The reception area is manned until 9pm ever night and after that there is still on site security. Access to the building and apartments is secure via coded entry gates and then a further secure entry door. The only very very minor issue was the TV in the lounge wasn't working when we arrived. One quick call to the reception desk and no more than 5 minutes later a maintenance man had arrived to retune the TV. And as compensation we received free wifi for the duration of our 3 day stay without us asking or even expecting it as the initial issued was sorted before we have even unpacked! Location wise you are a 5-10 minute walk from Lime street station. About 10mins to the Cavern Quarter and really probably about no more than 15-20 mins max from anywhere in Liverpool City Centre area that you are likely to want to go.

  • Stayed: November 2013, traveled as a couple
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1  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 14, 2013

Thank you John for the lovely review and for selecting us as your base whilst visiting Liverpool. I am so pleased that our facilities and services met if not exceeded your expectations. Its even better to know that when something went wrong the team were efficient at resolving the situation and went the extra mile to demonstrate our committment to offering you an excellent experience, this shall certainly be acknowledged with my valued team. I do hope we can welcome you back soon, and if not to Liverpool to one of our other UK locations where I am confident you will be equally impressed (don't forget your SAVE5 loyalty discount on our own brand website!) Many thanks once again and best wishes for the festive season and the New Year, Marie - GM

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Reviewed November 5, 2013

This is the second time we have stayed here over the last few years and it's still a great place to stay. The location is really handy for the town centre, Lime Street Railway Station and Queen's Square bus stop.
The apartments are so well laid out and equipped that it feels like home from home. The staff are really friendly and efficient. One example is that my wife requested a colander for a meal she was cooking that evening and sure enough there it was in the apartment that evening. A really handy touch is that you can make a food order through Tescos online, have it delivered and the staff will distribute the food in all the correct places waiting for you in the apartment. If you forget anything there's a Tesco Express just round the corner. And on the last day we discovered the fantastic "City Café" on Stanley Street again just round the corner which does the best value and tastiest breakfasts in town.

  • Stayed: November 2013, traveled as a couple
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1  Thank Doire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 11, 2013

Many thanks for staying with us again and for posting your review - I do hope as a regular guest you are taking advantage of our loyalty scheme! It is lovely to hear how much you enjoyed your stay and feel all your needs are well catered for. We very much look forward to welcoming you back, thank you again, Best wishes, Marie - GM

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Reviewed October 31, 2013

Well equipped spacious apartments very close to all the main attractions. I was unable sleep on the first night due to being able to feel every spring in my mattress. I spoke to the receptionist the following day who couldn't have been more helpful and arranged for a mattress topper to put on the bed which solved the problem. As great as the apartments and the staff are, the real problem is the location. The apartments are on the direct route from the local student accommodation to the city centre. From approx 10pm until 4am all that could be heard was constant screaming, shouting and singing. I stayed midweek and was kept awake so I dread to think how noisy it gets at the weekend! I did mention the noise on checking out and was advised it may have been due to it being Halloween week but if I visit again I should request a quiet room at the back of the building. This is exactly what I suggest anyone thinking of staying at these apartments does if they want a good nights sleep.

  • Stayed: October 2013
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Thank iggywiggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 11, 2013

Thank you for choosing to stay with us and sharing your experience. I am sorry to hear that you found the location noisy, usually it is a quieter area but I do understand there were some major students night on in the city that week but unfortunately we cannot control what happens in the streets outside. I genuinely hope that we get the opportunity to welcome you back and of course we would look to locate you at the rear of building as requested. Sorry again that there were issues for you on this visit. Best wishes, Marie - GM

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Reviewed October 31, 2013

We recently spent 2 night duting october half term in a 2 bedroomed apartment in the Premier Apartments in Liverpool. Great location, minutes walk from city centre, secure underground parking and really lovely staff to greet us. The staff in reception were so helpful and professional. I mnetioned to the receptionist that it was my husbands birthday and when we returned to the apartment after shopping we found banners balloons and a bottle of wine. What a lovely thought and it really was appreciated. The apartment had a lovely sititing room, large TV, music centre and fully equipped kitchen Two bathrooms with lovely showers were useful with two teenage daughters. All in all a great stay , amazing price, worked out about 40 pounds per person for two nights. Definately recommend these appartments and wll definately stay here again.

Room Tip: Take breakfast stuff with you. We were only allowed one tea bag each and one coffee stick each. When...
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  • Stayed: October 2013, traveled with family
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1  Thank schmacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPremierApts, General Manager at PREMIER SUITES Liverpool, responded to this reviewResponded November 11, 2013

Thank you for choosing to stay with us over the half term period and for your husbands birthday, I am delighted that the small gesture from the team was appreciated. They really do work hard to ensure all our guests have the best possible experience which as a company is a practise we always embrace and encourage. I am disappointed that you were denied a few extra drinks supplies, this is not usual if a one off request and probably just a training issue with some of the newer members of the team which we will address. We wish you all the best for the forthcoming festive season and hope to welcome you back soon. Best wishes, Marie - GM

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Additional Information about PREMIER SUITES Liverpool

Address: 7 Hatton Garden | Eden Square, Liverpool L3 2FE, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Business Center with Internet Access Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #8 of 113 Specialty Lodging in Liverpool
Price Range: $83 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Liverpool 4*
Number of rooms: 63
Official Description (provided by the hotel):
PREMIER SUITES Liverpool are the ideal alternative to a traditional hotel offering a mix of one and two bedroom apartments with fully fitted kitchens which include dishwashers, washing machine, dining area and comfy living area. All of our 2 bedroom apartments have two bathrooms. On site parking is available at an additional charge. We are located in the heart of the business district and walking distance to Liverpool One,Albert Dock, Mathew Street and all the great attractions Liverpool has to offer. ... more   less 
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Also Known As:
Premier Apartments Liverpool Hotel Liverpool

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