Having just returned from a two night New Years break at the Premier Apartments, I am sad to have to write up this review as I have previously stayed and enjoyed staying here and in several of the other Premier apartments around the UK and Ireland.
Also as a Travel Agent based in Dublin I have recommended them regularly. I won't be doing so again!
We had two groups staying in seperate apartments we were checking out on the 1st and our friends were checking out on the 2nd. My boyfriend done the last check over the apartment while I was in my friends apartment. My boyfriend checked us out and then we went to wait in our friends apartment as our flight was later in the afternoon. I left my hair extensions (140 euro value) in the bathroom, on top of my jumper. My boyfriend never checked the bathroom. So a half an hour after we checked out i went to reception and asked them could I get back into the room to get them. They said housekeeping was already finished in the room (which i dont believe) and that they would check with them when ever they could. They were really uninterested in me and didnt really want to listen to me. I asked them to call me when they spoke to housekeeping, which they never did. Just before leaving for my flight I went to reception again and she told me, snidely, that she had the jumper but there was no hair extensions.
I understand that it was my own fault for leaving the items behind but obviously the housekeeping lied. Why would they want someone elses hair extensions? Or why wouldnt they just tell me that they had been thrown away? it was only half an hour after i checked out, they couldnt have gone far. I didnt appreciate the way reception treated me.
So, moral of the story, stay here for good value and good location. But watch your belongings.
- Official Description (provided by the hotel):
- PREMIER SUITES Liverpool are the ideal alternative to a traditional hotel offering a mix of one and two bedroom apartments with fully fitted kitchens which include dishwashers, washing machine, dining area and comfy living area. All of our 2 bedroom apartments have two bathrooms. On site parking is available at an additional charge. We are located in the heart of the business district and walking distance to Liverpool One,Albert Dock, Mathew Street and all the great attractions Liverpool has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Premier Apartments Liverpool Hotel Liverpool