We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Crowne Plaza Liverpool - John Lennon Airport
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
  • Room Service
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
The Park Lane(Liverpool)
View Hotel
Reviews (1,335)
Filter reviews
1,335 results
Traveler rating
484
467
204
105
75
Traveler type
Time of year
LanguageAll languages
More languages
484
467
204
105
75
Show reviews that mention
All reviewsart decoretail parkdavid lloyd gymcontrol towerambassador suiteterminal buildingjohn lennon airportthe club loungewedding partycity centrean early morning flightexecutive roomreception stafftwo double bedslovely hotelan overnight staycar park
FilterAll languages
Updating list...
909 - 914 of 1,335 reviews
Reviewed May 16, 2013

The conversion of the aerodrome building to this hotel was extremely well done, original feature blend with modern to give comfort and art deco style. A must for design fans, and aviation history! Located near various shops, and acouple of restaurants Toby and Diner.
Room spacious and bed comfortable - ground floor, good bathroom with plenty of hot water and big fluffy towels. Dresssing gown and toiletries provided. Tea tray. Very friendly staff only spoilt by not being able to master heating system, officious reception staff who seemed to lack information and ability to respond to queries about their systems. Wifi apparently free for first hour but staff tried to charge when asked.
Good breakfast usual buffet fare.

Room Tip: My room on ground floor east was quiet except from a few crashes from adjacent rooms.
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travell_a_lot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

We always stay at the Crowne Plaza when we go to Liverpool its the old airport entrance and wow have they preserved it. The entire building all classical Art Deco and absolutely pristine. The rooms are wram comfortable and spotless with Marshmallow beds. The staff are profesional and friendly the bar staff are exceptional and very funny. Just a great place to stay.

Room Tip: THe bar snacks are scrummmy
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank thefooddood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2013

My wife and I had an overnight stay at the Crowne Plaza due to city centre hotels being full. A taxi from the hotel to the city cost £13.
We had a little trepidation as some previous TA reviews were less than complimentary but they appeared to be unfounded. Check-in was straightforward, being dealt with in a prompt and friendly manner. Check out was the same.
The hotel is situated in the old airport terminal and has an attractive 'art deco' style. The room was a little on the small side but perfectly adequate. It was clean and attractive and the bed comfortable.
Breakfast was good with the usual choices of hot or cold buffet. The waiting staff were attentive and friendly.
Overall, I would recommend this hotel and I would stay again if the need arose.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fivegoldstars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

Having been moved from the originally allocated room - due to them double booking my room; the one they moved me to (292) had no television; most of the tea making equipment, except the kettle. After they delivered the kettle I discovered there was no tea-spoon. Further, the heating display did not work and the bath was dirty.
On a positive note the food was good.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded May 9, 2013

Thank you for taking the time to write a review about your recent stay at Crowne Plaza Liverpool John Lennon Airport. I am delighted to inform you that we have a new Head Housekeeper who is implementing Our Brand standards, regarding the poor room preperation I sincerley apologize that your room was missing the basic items I can assure you that this is not our normal practice and a full investigation has taken place.
I do hope to welcome you back to Crowne Plaza Liverpool John Lennon Airport very soon.

Many thanks
Vicki Mangan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

An excellent hotel. Staff very friendly and helpful. Most comfy bed i have ever slept in as bed had a topper etc, ordered same topper for own bed as soon as i got home, you can not go wrong staying at this hotel. The last time I was in this hotel it was the original speke airport 1978 the change from airport to hotel is truly remarkable.

Room Tip: N/A not sure I stayed in room 220 and could not fault that room very quiet.
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shysterLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded May 9, 2013

Thank you for your comments regarding your recent stay at Crowne Plaza Liverpool John Lennon Airport.
Your comments have been shared to the whole team.

We look forward to welcoming you back to Crowne Plaza Liverpool John Lennon Airport very soon.

Many thanks

Vicki Mangan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews