We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic stay, not one complaint!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
ibis Liverpool Centre Albert Dock - Liverpool One
Ranked #46 of 99 Hotels in Liverpool
Reviewed January 21, 2013

Stayed here for 3 nights, 18-21st January 2012, and I can't say a bad word about this place.

Rooms are great, spotless, brilliantly designed, and comfortable.

Staff are helpful with any request, and go the extra mile.

Food in the hotel bar/restaurant is 10/10, wasn't expecting much but when it came out I was suprised of what a high quality it was, with taste and presentation.

Location is perfect, right next to Albert Dock and within 2 minute walking distance of all major bars & restaurants in Liverpool City Centre.

Next time I'm going to Liverpool I'll be staying here.

Room Tip: Four of us, 2 in each room, second floor and third floors, rooms 200 & 300, were fantastic.
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Craig_Wade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded February 4, 2013

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at the Ibis Liverpool in the near future. Kind regards, Paul Smith, Assistant Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,805)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,291 - 1,297 of 1,805 reviews

Reviewed January 21, 2013

Despite the friendly staff and the great location near the Albert Docks, I thought the hotel was disappointing and not good value for money.

The double room was very small, the carpet was stained, and it wasn't very warm (as it was snowing outside the heating was on but the room was still chilly). The en-suite was a large plastic cubicle inside the room, but unfortunately the slide-door was hanging off its hinges and didn't close properly. I was very surprised there was hardly anywhere to put clothes. A very small hanging area was enough for a coat and a few shirts, but there was no chest of drawers and the tiny shelves provided for clothes were too narrow to put a jumper on, for instance.

I was also disappointed that you can't have an iron and ironing board sent up to your room (as is the case at every other hotel I've stayed at). You have to leave a £10 deposit at reception for the right to obtain an iron for use in the ironing room. Presumably they have a lot of customers who steal things - which again is quite off-putting.

I ordered a sandwich late one evening (they have a 24 hour service for snacks like this), but since reception forgot to bring it up I had to go down and ask for it. The hotel shares a foyer and dining area / bar with the £25-a-night Formule 1 hostel which is attached. This seems to be used primarily by stag parties and football fans, so expect noise.

All in all, I was disappointed with the hotel. I wouldn't recommend it, and I wouldn't go back. I've stayed in other IBIS hotels that were much better than this.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded February 4, 2013

Many thanks for taking the time to comment. We appreciate all feedback. If you’d like to talk about the matter further, please feel free to call me on 01517069800 or email me on h3140-am@accor.com. Kind regards, Paul Smith, Assistant Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2013

I stayed for 1 night in January. Easy to find, cheap cark park (£3 for the night and next day), excellent check-in, friendly and helpful staff, clean room. Gorgeous views. We paid a really cheap price so found this to be great value for money. Would visit Liverpool again as really great city and would definitely stay at this hotel again.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank queenofhearts12350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded February 4, 2013

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Paul Smith, Assistant Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013 via mobile

Comfortable and friendly. Wouldn't hesitate to go back.
Drinks are a little expensive but no more than the city centre pubs.
Breakfast at first looked expensive, but eat as much as you like!
Handily located for Albert dock visitor centre.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Colinsmudger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 17, 2013

I’m grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us at Ibis Liverpool Centre Albert Dock and hope to see you again in the very near future. Kind regards, Lisa Thornborrow, General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charlie-leaver1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 17, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 14, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 48Harry
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 17, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 6, 2013

a great hotel at an excellent price. Very comfortable ensuite room. A great location. Staff couldnt have been nicer. Very polite at all times and very helpful. Nothing was too much trouble for them. Buffet style breakfast was fantastic value for money. So much to choose from. Hotel was within walking distance of all attractions. Will def be back here and will be recommending it to family and friends. First visit to Ibis but wont be last. Thank you to all the team for their help in making our stay so enjoyable.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fletchy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 17, 2013

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Liverpool Centre Albert Dock and look forward to welcoming you back again soon. Kind regards, Lisa Thornborrow, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Liverpool hotels
Central Liverpool
Ibis Styles Liverpool Centre Dale Street
Jurys Inn Liverpool
#27 of 99 in Liverpool
2,081 reviews
Show Prices
Show Prices
Show Prices
Central Liverpool
Z Hotel Liverpool
Z Hotel Liverpool
#20 of 99 in Liverpool
1,473 reviews
The Nadler Liverpool
#2 of 99 in Liverpool
4,322 reviews
Show Prices
Show Prices
Show Prices

Been to ibis Liverpool Centre Albert Dock - Liverpool One? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#30 Romantic Hotel in Liverpool
#32 Business Hotel in Liverpool
Price Range: $45 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Official Description (provided by the hotel):
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Accorhotels.com, Expedia, Booking.com, Agoda, Hotels.com, Travelocity, Hotwire, Evoline ltd, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your ibis Liverpool Centre Albert Dock - Liverpool One reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing