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“Ideal for city centre”

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ibis Liverpool Centre Albert Dock - Liverpool One
Ranked #46 of 100 Hotels in Liverpool
Reviewed December 30, 2012

Excellent stay, very clean througout and a quiet location. British staff which makes a pleasant change. Only downside was having to pay £3:00 for car parking. My wife commented on how good the shower was!

  • Stayed: December 2012
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Thank Ian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 3, 2013

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Ibis Liverpool Centre Albert Dock. I hope we can be part of your future travel plans. Kind regards, Lisa Thornborrow, General Manager

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1,316 - 1,322 of 1,820 reviews

Reviewed December 30, 2012

This hotel could beat other hotels with higher star ratings hands down. Every member of staff we met was friendly, helpful and courteous. The location is perfect for a visit to the city, everywhere is within walking distance. Every part of the hotel is very clean, even the car park is kept litter free. The bed was one of the most comfortable we have ever slept in - wish we could have brought it home. I don't know if the hotel was fully occupied but it was no noise over the 3 days that we stayed, there wasn't even any road noise and it is on the junction of 2 very busy roads. The only meals we ate here was breakfast, we opted for the continental which was great value at £3.50 and the choice was brilliant. The true stars of the Ibis are the staff, they were all very professional and couldn't do enough to help.

  • Stayed: December 2012, traveled as a couple
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Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 3, 2013

Many thanks for taking the time to write such positive comments and I will be sure to share this with my team. I’m happy we were able to make your stay with us so enjoyable and I hope we can welcome you back to the Ibis Liverpool Centre Albert Dock again very soon. Kind regards, Lisa Thornborrow, General Manager

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Reviewed December 28, 2012

Took my mum 80years old up to Liverpool tried booking in the Ibis ? because neither of us had our passports or ID we could not stay ? staff were ignorant,abrupt and was only our taxi driver that helped us find alot better place - The Thistle Hotel near lime street station / no ID required for an 80year old .

  • Stayed: September 2012, traveled with family
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1  Thank sally d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, General Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded January 3, 2013

I’m so sorry that you were disappointed by your experience at Ibis Liverpool Centre Albert Dock. I appreciate the feedback and rest assured that we take all comments very seriously. Unfortunately we cannot accept any cash payments for accommodation without a valid form of identification. Not only is this a company policy but a local requirement also. Should you wish to discuss this further, please do not hesitate to contact me on 0151 706 9800. Kind regards, Lisa Thornborrow, General Manager

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Reviewed December 16, 2012

We recently spent a 2-day city-break in Liverpool and we actually picked Ibis because our usual hotel was already fully booked but we remembered its good location and parking facitilies from our previous trips.
This is a great place to stay for a weekend trip within a walking distance form Liverpool One if you wish to shop or all the main sightseeing attractions as well.
The hotel is clean and well-run rather basic with no luxeries. The chcek-in was very quick and staff polite and smiling. There is a little bar where you can either have breakfast or eat something if you are too tired to venture further. The menu is rather limited but surely enough.
Our room had a pretty view of the docks but it was quiet. It was quite small and so was the bathroom but everything was spotlessly clean. The bed was of standard size and extreemely comfortable (unlike most of the hotels I happened to stay at, even much better ones). I really had a good night`s sleep. Although the bathroom is small it has a fine huge shower. The only complaint to make is the temperature of the water which is hot or cold in seconds...
We didn`t have anything to eat at the place so I have no idea if it is any tasty. We eagerly headed for las Iguanas and Pesto in L-pool One. Both recommended. :)
To sum up, it`s a perfectly located hotel with a parking lot outside in a good price and in the heart of the city. I`ll consider staying there next time while in Liverpool.

  • Stayed: December 2012, traveled on business
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Thank hore2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded December 18, 2012

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to the Ibis Liverpool very soon. Kind regards, Paul Smith, Team Leader.

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Reviewed December 16, 2012

  • Stayed: December 2012, traveled as a couple
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1  Thank robz291189
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded December 18, 2012

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Reviewed December 16, 2012 via mobile

Excellent location .. V clean .. Friendly .. Good value for money ... Lovely breakfast and had a carpark! Def go back ! We had a night at the echo .. Beautiful view overlooking the Albert dock .. The wheel .

  • Stayed: December 2012
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Thank Bullsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded December 18, 2012

So glad you had an enjoyable time at the Ibis Liverpool! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Paul Smith.

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Reviewed December 14, 2012

This hotel is really good value for money. Handy for the shops, Echo arena, Albert Dock and the bus station. The staff are very friendly and helpful. Best of all is the £3/day car park. But don't tell everyone......:-)

  • Stayed: December 2012, traveled with family
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Thank slakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded December 18, 2012

I’m so glad that you had an enjoyable time during your stay at the Ibis Liverpool. I hope we can welcome you back to the property in the near future. Kind regards, Paul Smith.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#30 Romantic Hotel in Liverpool
#32 Business Hotel in Liverpool
Price Range: $58 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Official Description (provided by the hotel):
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 
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Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool

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