This was the most shambolic hotel I've ever had the misfortune to stay at. Right from the off the "manager" John came out of his office and greeted us with "yeah", like I was inconveniencing him by wanting to check in! Later we wanted a drink from the bar and was treated like it was another inconvenience as the bar is not permanently tended to. But the best and funniest (but not at the time) was when we were threatened of having the police called on us because after yet more pathetic customer service I called the "manager" a clown, he deemed this as threatening. It wasn't threatening I was stating a fact that he was so incompetent and so customer unfriendly that he is really in the wrong trade! I asked was the hotel a chain so I could speak to someone higher than this fool, but unsurprisingly it is a privately run hotel so I knew there would be no point in complaining. Honestly Basil Fawlty would be ashamed of this mans unprofessionalism.
We only stayed as we had parked the car here and it would have been such an inconvienance to have had to go back to get the car the next day.
The benches in the garden where we had sat with our drinks were still not cleared 5 hours after we left and there was a broken glass left on the table. Cleaning obviously not seen as a priority here.
I'm from Liverpool and I am ashamed to think this place and that clown may represent our city to visitors.
Never again would I stay here!
- Official Description (provided by the hotel):
- The Devonshire House is known for its friendly service, welcoming atmosphere and attention to detail. Set in one and half acres of landscaped gardens and ideally situated on A5047 just over 1 mile from both Liverpool City Centre and the M62 Motorway. Our customers will enjoy fine hospitality during their stay in one of our 54 spacious bedrooms. We offer affordable accommodation, free guest parking, friendly personal service and helpful staff. Our amenities include the Lounge Bar, and the Four Seasons restaurant. The hotel has a number of function rooms equipped for conferences, banquets and weddings. Our professional team is on hand and ready to cater for your individual requirements.Liverpool and Everton Football Clubs are a few minutes drive from the Devonshire House Hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, HostelWorld, Travelocity, TripOnline SA, Hotwire, Cancelon, HRS, Evoline ltd and HotelQuickly so you can book your Devonshire House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Devonshire Hotel Liverpool