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“Budget Hotel prices in once grand settings”

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Devonshire House Hotel
Ranked #70 of 97 Hotels in Liverpool
Ripley, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Budget Hotel prices in once grand settings”
Reviewed May 6, 2012

Had an overnight stay here and paid £35 for a double room. Fantastic price for what was on offer.
This is a building seeped in history and you can tell that at one time it would have been a top hotel.

It's a little rough around the edges now, and it within the budget end of the market but still with a grand hotel ethos, so all the little extras you get with a top hotel.

Excellent location in terms of being close enough to the city centre that it takes about 5 min drive in, but not close enough that you get all the noise.

Would recommend a stay but be mindful of the price you're paying, anything over £35 / 40 without breakfast would be too much in my opinion

Room Tip: Would recommend a stay but be mindful of the price you're paying, anything over £35 / 40 without...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, May 10, 2012
Dear T D

Thank you for taking the time to write your review of our property, your comments are very much valued.

We really appreciate your comments Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

Our committment to investing in our property will continue this summer with further renovations

Thank you again, and we look forward to seeing you on your next visit to Liverpool
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775 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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English first
London
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 2, 2012

Stayed here recently for a weekend break up from London. For what we paid we weren't expecting much but we were so so so impressed with what we got for our small amount of money.
The rooms were spotlessly clean, brightly decorated, modern and very comfortable. There was plenty of wardrobe space for all us girls and the bathroom was huge :-). The one thing that made our stay even more memorable were the BRILLIANT staff, they were so helpful and friendly, especially one lad called Tom.We couldnt figure out how to turn our radiator on and one call to reception and he was there in a flash. He was very polite and friendly and a real credit to the hotel. Breakfast was also lovely with a large variety of yoghurt cereal toast tea coffee juice and full english options. There is a large car park with plenty of spaces for all and public transport links of a bus stop just across the road. Liverpool town centre was literally 10 mins on a bus and we found the location of the hotel just another great thing about it. If you are looking for amazing value for money and a real scouse welcome then stay here!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K8HLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, May 10, 2012
Dear KH8London

Thank you very much for your review. I am so happy to hear that you have enjoyed your stay with us! It is always a pleasure to pass on your great feedback to all staff especially Tom. Reviews like yours, motivates us to maintain and improve our level of service and hospitality and keeps us focused on achieving the highest guest satisfaction. I am glad that the spacious rooms and bathroom has been to your liking. It is great to hear that you had a wonderful stay, and it is fantastic to hear that we met your expectations in regards to the location of the hotel! We all look forward to welcoming you back again soon!
Best Regards
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Yorkshire
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 2, 2012

My wife and I had a one night stay at the Devonshire, although the hotel is in need of refurbishment it was very clean, the staff very helpful and pleasant and the gardens well looked after, we had a meal in the restaurant, which is one of the rooms that looked as if it had been recently refurbished with a pleasant view of the gardens, the food we had for dinner was superb, well presented, and well served, as was the breakfast, for the price we paid we were very pleased.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshireTerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, May 15, 2012
Dear Guest

We always appreciate the positive comments left by the most important people in our world; our guests.

I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service.

Renovations are ongoing so that we may provide the very best in comfort to our customers.
Thank you again, and we look forward to seeing you in the near future.

Yours in Hospitality,
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Manchester, United Kingdom
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 30, 2012

I cannot agree with some of the reviews I have read about this place. It's not the Hilton but that's not what you are paying for. For the amount we paid to stay (£30) I was impressed as we had a spacious, very clean room and the staff were absolutely amazing. It was our first visit but we were made to feel really welcome and we can't wait to go back with friends for some of the events they hold at the hotel. There was no smell in our room and the carpet was fine. I think the place is real value for money and just expect what you pay for, you'll come away impressed!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 345CarolineT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, May 3, 2012
Dear Caroline,

Thank you for taking the time to write such a kind review of the hotel here on Trip Advisor.

I am extremely delighted you found us value for money, with friendly and helpful staff. I will pass on your kind words to the team It was great to read our staff assisted you. We are very proud of our customer service.

Again thank you for your review and I look forward to seeing you back at the hotel in the near future.

Best Regards
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Dublin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 26, 2012

this was one of worst hotel rooms I have ever stayed in. not a nice area, place is v run down. Staff were nice but would.never stay there again!

Stayed April 2012, traveled on business
Helpful?
1 Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, April 27, 2012
Thank you for leaving your feedback on TripAdvisor. I am genuinely sorry our hotel did not meet your expectations.

We are currently undergoing a refurbishment programme for all our bedrooms in the Hotel.

Thank you again for your feedback and I hope you will return and give us a chance to redeem ourselves.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Liverpool hotels

Lafayette, Louisiana
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 24, 2012

Picked this hotel when I was looking for an inexpensive room for the Grand National. The staff was friendly and the price was right, but the room was very worn. The carpet was threadbare, paint was peeling, the shower was dirty, and the room utilitarian. The bed was fine and there was internet in the lobby and the bar. I didn't try the restaurant. There is a bus station outside the hotel that runs downtown about every half an hour.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank easyeric601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, April 30, 2012
Thank you for leaving your feedback on TripAdvisor. I am sorry our hotel did not meet your expectations.

The condition of your room has been addressed with our Head Housekeeper and all staff will be re-trained. I am sorry for the inconvenience this caused you.

Thank you again for your feedback and I hope to welcome you back in the near future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Level 6 Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed April 23, 2012

Having just got back from this hotel in Liverpool i wanted to say a big thanks to the staff for there help in making our trip a great success. The receptionist we met was excellent and although we where early she soon soughted out our room in fact a executive was given to us (i thought we where having a double but no we had the works), The room was delightfull and it was halfway through upgrading although the only thing missing was a towel rail otherwise i would have given the room 9/10. Having offloaded the bags time to go and see Liverpool and down at reception we asked about parking but when you look at the charges it seemed better to take a taxi, in fact we used the taxis for the two days we where there.
In the evening we decided to have dinner in the restaruant we had the lamb which was excellent
and sadly we where the only ones in there.Breakfast was ok but you have to ask if you want fried eggs as i did instead of scrambled. Would we go back again? Yes we would the staff make it so friendly and welcoming. (We where there on the 17th & 18th April).

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review, April 24, 2012
Thank you for taking the time to write a review about the Devonshire House Hotel Liverpool on Tripadvisor. I was delighted with your feedback on our staff, very helpful, friendly and professional. I am glad to hear you will recommend our Hotel. We hope to welcome you back to stay in the near future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Devonshire House Hotel

Property: Devonshire House Hotel
Address: 293-297 Edge Lane, Liverpool L7 9LD, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #70 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Devonshire House Hotel 3*
Number of rooms: 54
Official Description (provided by the hotel):
The Devonshire House is known for its friendly service, welcoming atmosphere and attention to detail. Set in one and half acres of landscaped gardens and ideally situated on A5047 just over 1 mile from both Liverpool City Centre and the M62 Motorway. Our customers will enjoy fine hospitality during their stay in one of our 54 spacious bedrooms. We offer affordable accommodation, free guest parking, friendly personal service and helpful staff. Our amenities include the Lounge Bar, and the Four Seasons restaurant. The hotel has a number of function rooms equipped for conferences, banquets and weddings. Our professional team is on hand and ready to cater for your individual requirements.Liverpool and Everton Football Clubs are a few minutes drive from the Devonshire House Hotel. ... more   less 
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Also Known As:
Devonshire Hotel Liverpool

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