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“Nice place, great breakfast”

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Premier Inn Liverpool (West Derby) Hotel
Ranked #26 of 97 Hotels in Liverpool
Certificate of Excellence
Farnham Common, United Kingdom
Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice place, great breakfast”
Reviewed November 30, 2013

Stayed here 2 nights to visit family. Large, clean room with a very comfortable bed. Not noisy either. Great buffet breakfast. Would recommend to anyone, in fact we've booked to stay there again in January.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsSefton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • English first
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English first
London, United Kingdom
1 review
Reviewed November 27, 2013

it was definitely good enough for us. Our first stay in Liverpool. We chose this one because it has on site secure parking. The room was immaculate, bed was comfy and staff were friendly. Breakfast was a bargain. Dinner was more pricey, but so delicious!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLondon2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 4 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 25, 2013

I had to book a hotel at the last minute and after speaking to a guy who had lived in Liverpool he suggested this would be the best available one for me. The staff were really helpful and friendly in both the hotel and the pub. As a solo traveller they asked if I was ok on the ground floor and ensured I was aware of how to contact the night porter, reading Diane2013 report perhaps that was the reason why, though I had no bother from anyone. there were a couple of guys who would hang around the door having a cigarette. The staff were always friendly and helpful the room was clean though the base of the bath was a little worn, the bed was so comfortable it didn't take long to drop off to sleep. The food in the pub was fine and again the service was great. All in all a good trip with helpful staff who were able to inform me of all the buses etc.

Room Tip: I was lucky and had a family room to myself so had plenty of room as I said they were concerned abou...
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NMDavison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 20, 2013

On arrival we were greeted by several groups of Eastern European men hanging around the front entrace and some in reception. When I was making my way to my room more groups of men were in the corridors it quickly dawned on me this Premier Inn is being used by the Council/Agency as a Bed and Breakfast for these men. It was very intimidating. The code for the secure parking was not change once while I was there and on my day of departure the code was on the reception desk for everyone to see. On my day of departure I noticed a mini bus pull up outside of the reception area and a driver with a list called out names of some of the Eastern European men. The men/women on the list got into the mini bus the rest stayed behind.
The staff were all really amazing the only plus about this hotel. Room was very clean and I had a room at the back of the hotel so a good nights sleep. The Beefeater next door is only just above average.

Room Tip: overlooking the back car park
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane2103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Liverpool (West Derby) Hotel, responded to this review, November 21, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 1 Contributor
4 reviews
Reviewed November 18, 2013

Bit dowdy, but clean. Staff helpful and friendly. Food in restaurant satisfactory, good service at evening meal. Nothing bad to report about my visit, nothing worthy of complaint Would be happy to go there again..



  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christopher I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katie c, Manager at Premier Inn Liverpool (West Derby) Hotel, responded to this review, November 21, 2013
Thank You for your review - we look forward to seeing you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Runcorn
1 review
Reviewed November 18, 2013

Very pleasant stay at this hotel. Staff friendly and helpful. Room larger than expected, comfortable and well furnished. Car park monitored by CCTV so felt it was reasonably secure for the area. Quite a bit of traffic noise, sirens etc during the night. Situated near busy road junction so this was to be expected.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katie c, Manager at Premier Inn Liverpool (West Derby) Hotel, responded to this review, November 21, 2013
Thank you for your review - we're glasd you enjoyed your stay with us and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nottingham
Level 5 Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 17, 2013

Just 3 miles out of the centre around £5.50 in a taxi. Rooms clean and modern even choice of pillows. Staff friendly and helpful. Beefeater next door for a great breakfast and a lovely homely pub across the road. All in all a great sleep and we would happily return to this hotel/motel. We stayed 2 nights and had no complaints what so ever.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesfoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katie c, Manager at Premier Inn Liverpool (West Derby) Hotel, responded to this review, November 21, 2013
Thank you for your feedback - we are glad you enjoyed your stay with us and we look forward to seeing you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Liverpool (West Derby) Hotel

Property: Premier Inn Liverpool (West Derby) Hotel
Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#7 Best Value Hotel in Liverpool
#21 Family Hotel in Liverpool
#22 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Liverpool (West Derby) Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Stay in pretty West Derby then head into the city centre to rock out at The Beatles Story ... more   less 
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Also Known As:
Premier Inn Liverpool (West Derby) Hotel Liverpool
Premier Inn West Derby

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