Nine of us went in here to eat last Sunday, we sat down and asked if we could all have a glass of ice water each while we take a look at the menu, few of us actually got some other didn't, one glass was filthy full of lipstick, the waitress dropped a full glass of ice water down my back, which in turn went right down my pants too and also split over my mums chair the young girl apologised, I went to the bathroom and tried to dry myself off as much as I could, we ate and asked for the bill, we were not offered anything as a gesture of good will, a bottle of wine? discount on the bill no nothing we were all disgusted and have our own business and cant believe the management didn't even come over to apologise, but hey who are we, only the customers!!! maybe that's why it was empty when we went in there? accidents & mistakes happen in business FACT!! but its how you handle a situation, we believe they should have done something, anything.