Booked special deal on Secret Escapes. Room was freezing even towel rail in bathroom not working. Complained but no action taken. View out of window was a brick wall. Good decor but no good if the room is an ice box. Evening meal was from a reduced menu with very small portions. Complained but no action taken. Wrote a complaint but no response to date. Definately NOT 4 star.
- Official Description (provided by the hotel):
- A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more less
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