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“Very modern hotel, good location.”

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Hotel Indigo Liverpool
Ranked #13 of 97 Hotels in Liverpool
Certificate of Excellence
Mossley
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very modern hotel, good location.”
Reviewed March 17, 2012

I stayed here last month and thought the hotel was a very nice, modern hotel. You can get cheaper hotels in the city however when we got there the minibar was complementary and the quality of the hotel was certainly worth that little extra.
We had breakfast at the hotel and although it was fairly expensive (£10 each) I guess that's pretty much the going rate at hotels. It was very good food and you could eat as much as you liked.
Would certainly recommend this hotel if your staying in Liverpool.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cfox1404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 27, 2012
Dear guest,

Thankyou for leaving your valuable feedback on your stay with us. We are glad that you enjoyed your time at the hotel and that you would recommend us to others. It is good to hear that you thought the hotel was worth the extra and you enjoyed your stay overall.

Thankyou once again and hopefully we can welcome you back again soon.

Best wishes,

Laura Taylor
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (294)
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london
Level Contributor
176 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 15, 2012

We took up the TravelZoo offer and stay a night with dinner at Marco Pierre White restaurant within the hotel. The hotel is at a good location and reception staff are friendly and checking in was prompt. However, the housekeeping team is not as efficient as they have forgotten to replace toiletries and bathrobe. We called the reception and the problem was quickly resolved. Internet connection is good too. The complimentary mini-bar is a plus.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doris168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 27, 2012
Dear guest,

We are happy to receive your feedback on your recent stay at Hotel Indigo Liverpool, and thankyou for taking the time to share with others on Trip Advisor.
We are pleased to hear your good comments from your stay; and while It is a shame to hear that some of the amenities in your room weren't replaced, we are glad that the problem was dealt with quickly when you notified us.

We hope to welcome you back again soon,

Kind regards,

Laura Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 14, 2012

We stayed fo two nights here. Generally we were pleased with this hotel. Te rooms were nice, if a little small. We did not try the restaurant for dinner but the breakfast was really excellent! Our only real gripe was that the walls were paper thin. We were woken early both mornings from coughing and spluttering next door and the walls were so think we could actually hear every word they said! Best part about this hotel is its location

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kerchiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 27, 2012
Dear guest,

Thankyou for leaving us a review on your recent stay with us, we are glad to hear that you were pleased with your stay and found most aspects of the hotel and our neighbourhood to your liking!
Sorry to hear that you were woken early by noise from another room, we hope that this didn't affect your stay and are happy that overall you were pleased.

Once again, thankyou for your feedback and we hope to see you here again soon.

Warm regards,

Laura Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 14, 2012

just got back from 4 days in liverpool at this lovely modern, smart hotel
staff were all excellent nothing too much trouble and they all smiled and helped all our group throughout the 4 days

good location , nice rooms , love the jazzy colours and modern style furnishings

very clean and just right, thanks to all the staff

Room Tip: good price very safe and good quality
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank signe01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 22, 2012
Dear guest,

Thankyou for taking the time to comment about your stay after being at the hotel for 4 days. We really appreciate your comments about our staff, they will be very happy to hear your positive feedback on how the team made your time at the hotel just right.
We are also glad to hear that you found our location convenient and that the design and feel of the hotel was something you enjoyed.

We hope to have the opportunity to welcome you back again soon,

Best wishes,

Laura Taylor
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Birmingham, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 13, 2012

We stayed for one night in March 2012. Reception staff were very friendly and welcoming allowing us to check in at 11.30am after unexpected early arrival.

Our room was situated on the fourth floor overlooking Chapel Street. Excellent view of the Liver building and no sound from the traffic below. Complimentary mini bar (beer, water, fizzy pop, choc bar and crisps), also tea making facilities. Room was modern, clean and comfortable.

Excellent choice for breakfast.

Overall most enjoyable stay and would be happy to return.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WooHou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 22, 2012
Dear guest,

Thankyou for taking the time to leave us feedback about your recent stay at Hotel Indigo Liverpool.
We are happy that from the offset we could accomodate you by checking you in as soon as you arrived, and that you found the reception staff to be welcoming and friendly.
We are happy that you enjoyed the room and the amenities and that you were pleased with the choice at breakfast.

Looking forward to seeing you here again soon,

Best regards,

Laura Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 13, 2012

Stayed one Friday night, for leisure and really enjoyed my stay. The bedrooms are of average size, trendy but comfortable and relaxing at the same time, with a really comfortable bed, and a good sized shower area.
The bar and restaurant very funky and the staff, including the Manager, are all very visible, very friendly and really make you want to book a return visit.
Recommended!!

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LiverpoolSteve70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 22, 2012
Dear guest,

Thankyou very much for your positive feedback! We are happy to hear that you enjoyed your stay and would recommend us to others.
We are pleased that you found the hotel to be funky and trendy in design, and that the staff and indeed the GM were visible, welcoming and friendly throughout your stay!
We really hope to be able to welcome you again soon to our hotel,

Best wishes,

Laura Taylor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 12, 2012

Considering the price of other 3* hotels near by, well worth the extra £20 it cost to stay here (with full breakfat for 2 at under £80) My only negative is that room looked directly onto next building approximately 10m away, and dirty alley/rear access below, as only a 1 night stay it wasn't an issue for us... Otherwise rooms, service, location all excellent.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BB73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
headreceptionist, Guest Relations Manager at Hotel Indigo Liverpool, responded to this review, March 22, 2012
Dear guest,

We would like to thankyou for sharing your comments about your recent stay on trip advisor. We are pleased that you found us to be good value whilst still offering excellent service, rooms and overall location.
I am sorry that you found your view from the room unpleasant, our exact location being a city centre hotel means that unfortunately we sit next to other buildings and offices in the area.
We are glad that this wasn't an issue for you, and we hope to welcome you back to the hotel and our neighbourhood in the near future.

Best wishes,

Laura Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Liverpool

Property: Hotel Indigo Liverpool
Address: 10 Chapel Street, Liverpool L3 9AG, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Indigo Liverpool 4*
Number of rooms: 151
Official Description (provided by the hotel):
A stone’s throw away from Liverpool’s historic and vibrant waterfront, this luxury boutique hotel is opening early summer 2011. Hotel Indigo is unique and designed to reflect the local culture, character and geography of the surrounding area while the brand hallmarks of being part of the InterContinental Hotels Group (IHG) ensure consistent and reliable services. Hotel Indigo isn’t just another place to stay. It’s an intriguing, inclusive, inspiring experience specifically designed for travellers who aspire to something more than run-of-the-mill accommodations. Situated in Liverpool City Centre, it offers 151 bedrooms coupled with excellent facilities. The hotel features cosy, airy and inviting guestrooms with oversized beds, plush bedding with throw pillows, hard-surface flooring with area rugs and signature murals. ... more   less 
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