We came to check in on the 13th September, for my girlfriends 30th Birthday.
We booked 2 rooms 1 disabled and 1 double.
On arrival we got asked for a swipe of a card even though we paid cash (fair enough as for any damage).
After checking into the room, I went to the toilet and the toilet lid came off in my hands also went to sit down and the seat was very loose.
Straight away we reported it and got told yes it be fixed tomorrow which was fine as we were there 2 nights.
Later on myself and girlfriend decided we wanted to try the bar food, only to be approached by i think his name was Ian who greeted us with, What do you want. and not only that we asked where the nearest supermarket was as we were going to be back late and did not know if there was going to be any food outlets nearby open at 3am. and his answer was " Why do you want a Supermarket and what type of supermarket".
It was very upsetting for my girlfriend to have this experience on her 30th birthday and we have booked next year at a diffrent hotel.
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- Also Known As:
- Campanile Liverpool Hotel Liverpool
- Liverpool Campanile Hotel