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“Friendly staff but too hot and poor breakfast.”

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Liverpool Marriott Hotel City Centre
Ranked #43 of 98 Hotels in Liverpool
Reviewed June 17, 2013

I stayed in the Marriot for three days last week for a training course. Good points were - nicely decorated rooms, very central location and very friendly staff. Bad points - the rooms were roasting hot, there is no air conditioning and as it is right next to the bus station you cannot leave the window open due to the noise. Also the food was average at best - the continental breakfast of cheap bread, gone-off fruit and stale croissants left a lot to be desired. In fact after the first day I went to the nearby M&S for breakfast. The lunches were a bit better, good soup but a lot of heavy food and a poor selection of salads.
Overall I wouldn't be recommending it for a return trip, although the staff and location were good.

  • Stayed: June 2013, traveled on business
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Thank Cassie202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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936 - 942 of 1,462 reviews

Reviewed June 15, 2013

This was my third game to Anfield ( Liverpool 1- S'hampton 0) , with my first time getting to see Stevie G play ( was injured last two games). And, the best spot in Liverpool is the Marriott City Centre. It's now like home ( second visit) as the staff are very accommodating, and the location couldn't be better. The rooms are also updated and spotless! I'm already looking forward to a return visit!

  • Stayed: December 2012, traveled solo
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Thank kef101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

Was to stay at this property for two nights but left after one night of poor sleep. There was a prom event and it was really loud. The room was OK - small but adequate. The floor I was on had a old carpet smell - not too surprising as the carpet was well worn and had spilled food stains. The breakfast was adequate but a bit thrown together. I am a Platinum Member at Marriott and would have to say this property was not up to the usual standard. Will have to say the staff were excellent and trying to do their best. Hotel management need to invest on improving the hotel infrastructure.

Stayed: May 2013, traveled on business
1  Thank Nigel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

I am from the city and love going back there. Whenever I can, I stay at the Marriott. The staff are very warm and welcoming, the location is great. Only negative is that the last time we stayed, the room was in need of some maintenance, knobs falling off draws etc! Didn't spoil our stay though.

Stayed: June 2013, traveled as a couple
Thank Spidy365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Our room included breakfast in the rate which was not the case by the time we checked in. This had to be sorted by proving with an email on my phone account that breakfast was included in the rate we paid. The rooms are clean but not modern. The decor of the rooms is dated and a bit mis match. The beds are very comfortable though. Also the room became quite stuffy as there was no air conditioning. At breakfast my girlfriend toasted some bread which we noticed was found to have mould on it. A big let down really as you wouldnt expect this at a B&B never mind a supposedly 4 star hotel. To sum it up its not a bad hotel but there are better, more modern hotels in the city centre for the same price and can even be less expensive (try Malmaison). The location is excellent but there are other hotels (62 castle st, Hilton) that are more modern for the same price and with just as good a location.

  • Stayed: June 2013, traveled as a couple
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Thank Gezza1664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

I'm actually staying here now and am quite amazed at the fact that this place can call itself a Marriott and a hotel. It's really a disco with roomd at weekends and if you want to sleep you can forget about it. I cant sleep due to the noise and the staff can of course do nothing about it. The hotel's function room plays extremely loud music that can be heard in the rooms as if a radio is on loudly in your room. The hotel's sound insulation is completely inadequate. Thr loud beat music finishes at 130 but of course the guests don't go home so Im looking at 2 O Clock before I'll get to sleep (I hope). So if you want a stag or hen weekend maybe this is OK if you come back very late, or go to the party yourself. If you are traveling with your family and you want to use the hotel for sleeping then stay well clear. I'm a Marriott regular. I'll be checking into the Crowne Plaza in the morning and complaining to Marriott that they lend this place it's brand.

  • Stayed: May 2013
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1  Thank Domirwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

Situated in the heart of the city centre, a short walk from lime street train station, the Marriott is perfect for someone looking for a city break with some added comfort. Didnt use the fitness centre but used the swimming pool and had no complaints with the facilities. The rooms were in excellent condition and as expected considering cost. Staff helpful and friendly. Breakfast room slightly too small to cater for the amount of people staying at the hotel, long queues built up to be seated and at the food stations to be served.

  • Stayed: October 2012, traveled as a couple
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Thank Nicol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Liverpool Marriott Hotel City Centre

Address: 1 Queen Square, Liverpool L1 1RH, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Liverpool
#25 Romantic Hotel in Liverpool
#31 Family Hotel in Liverpool
#33 Business Hotel in Liverpool
Price Range: $94 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Liverpool Marriott Hotel City Centre 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Liverpool Marriott Hotel offers a fantastic location, set in the art district overlooking vibrant Queen Square. Famous for sports, entertainment and Beatlemania, Liverpool is a cultural centre with more museums and galleries than any city outside London. Beautifully decorated, our bedrooms offer air cooling system and luxurious bedding with cotton-rich linens and fluffier pillows. After a day of museum hopping or shopping, enjoy a swim in our indoor pool or our spa, Urban Peace Health and Beauty. ... more   less 
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Also Known As:
Marriott Liverpool
Liverpool Marriott

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