We got the hotel at a discount rate, £55, not bad for a double room in the centre of the city.
We found the hotel quickly, the building itself is grand to look at and the lobby area is lovely too.
Our room was small, or snug! With a decent sized bed. We did notice however that there had been evidence of a leak with a big gaping hole on the ceiling with the paper hanging either side. "Who would put people in a room where water leaks still?" We thought... The Adelphi apparently.
At 3am, my partner was rudely awaken by dropping water from the ceiling above. With it being so late/early we decided against alerting staff as we knew it would mean having to move on out. So we moved the bed over and used a teapot to catch the rest of the water.
The morning of our departure, we went to check out and told the lady at the reception we were unhappy. She promptly called the deputy manager.
(During our 5 minute wait, 3 or 4 people complained too about noise, doors not opening...)
When we manager came we explained the problem. Initially he said that we should of told someone but we said that we didn't want to leave our room at such a stupid hour. He then offered us a complimentary breakfast which we declined. We pressed on and asked if there was anything else he could do.
He said no, but then gave us 20% off.
It was a shame because we hoped the reviews were exaggerated but unfortunately everything you read on hear is true.
Please sort yourself Adelphi. You could be an excellent place to stay!
- Official Description (provided by the hotel):
- The Adelphi Hotel & Spa is a stunning Edwardian style Hotel in Central Liverpool. The grand building is rich in history and is just 3 minutes walk from Liverpool Lime Street and is close to many Liverpool attractions. The hotel offers a Spindles Health & Leisure Club which includes an indoor heated swimming pool, sauna and gym. They also have two restaurants, residents bar and Wave Bar. ... more less
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- Also Known As:
- Britannia Adelphi Liverpool
- Adelphi Hotel Liverpool
- Hotel Britannia Adelphi