This is an old hotel and this becomes very apparent once you step inside, it is very dated and dare I say it, it smells a bit, and not in a good way. I spent two nights in the hotel as I was on a weekend break. My room was a single, it was a non smoking room and located right next door to the lift shafts (2 lifts). The noise level was extreme, it was like an earthquake every time the lift moved, which was all the time because there are over 400 rooms in the hotel. The staff; well some were efficient but cold like the reception staff. The bar staff were neither efficient nor friendly. The housekeeper on my floor decided to bang on my door at 8am, not exactly sure why as I hadn’t requested a wake up call and I had booked 2 nights. I had to shout at her not to come into my room as she couldn’t hear me over the roar of the lifts. The room itself was somewhat clean but very dated and very dark. I would recommend that you bring a 60watt bulb just so that you can see where your bed is. I didn’t eat in the hotel so I cannot comment on the food. As the title of this piece suggests, my biggest gripe was with the exchange rate charged by the hotel. I hadn’t actually noticed this at the reception desk when I checked in and paid the balance owed. The balance owed was £109. I paid with my Visa card but without explanation the hotel charged my card in Euro. The exchange rate on the date in question would suggest that I owed €127, however the hotel charged me €131. That’s a nice tidy profit of €4 for the hotel. It is something that all guests should be aware of especially if you are travelling from outside the UK. Please inform the hotel staff that you wish to pay in the local currency £ British Pound. Your credit card company will charge you the normal exchange rate whereas the hotel will charge you an exorbitant exchange rate.
- Official Description (provided by the hotel):
- The Adelphi Hotel & Spa is a stunning Edwardian style Hotel in Central Liverpool. The grand building is rich in history and is just 3 minutes walk from Liverpool Lime Street and is close to many Liverpool attractions. The hotel offers a Spindles Health & Leisure Club which includes an indoor heated swimming pool, sauna and gym. They also have two restaurants, residents bar and Wave Bar. ... more less
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- Also Known As:
- Britannia Adelphi Liverpool
- Adelphi Hotel Liverpool
- Hotel Britannia Adelphi