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“location very good”

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Holiday Inn Liverpool City Centre
Ranked #22 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed July 11, 2013

Stayed here with work and found it very comfortable, parking is convenient as is the city centre, the gym was compact but fine and I had a good nights sleep. Didn't use the bar or have any breakfast except coffee and apple juice but there seemed to be plenty of it.

  • Stayed: July 2013, traveled on business
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Thank iantoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 12, 2013

Dear 'iantoes'
Thank you for placing your review following your recent stay at the Holiday Inn Liverpool City Centre.
We hope and trust that your experiences on this occasion will bring you back to Liverpool for many future visits.
Kind regards
Jonathan

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Reviews (1,372)
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848 - 854 of 1,374 reviews

Reviewed July 8, 2013

Stayed recently for one night on business. Across the road from the main entrance to Lime St Station so at the most two minutes easy walk. Right in the heart of the city and about 10 minutes walk to Liverpool One and on to the waterfront.
Warm welcome at reception and as I was early I asked to leave a case with them and check in later. Received an upgraded room due to my Priority Club membership. Was on the 6th floor with two lifts available. The room was spotlessly clean, comfortable and with all the features you would expect.
WiFi was free, again as a result of the loyalty club membership, a new initiative from July 1st and very welcome.
My room overlooked Clayton Square (?) and so was a little noisy at times if the window was open, but the ac was also pretty efficient. Had a good view of the cityscape from this room and the Mersey.
The room had two double beds in it and plenty of storage space.
I didn't eat or drink in the hotel as there is abundant choice on your doorstep. However there were offers and incentives provided to eat in the restaurant and take breakfast at a discounted price.
All in all, a decent hotel, with friendly staff, a very good location and good value for money.

  • Stayed: July 2013, traveled on business
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Thank Aathony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 12, 2013

Dear 'Aathony'
Thank you for taking the time to provide your feedback following your recent stay with us; it is most appreciated.
In particular, I was very pleased to learn that you found strong levels of customer service throughout your visit that complimented our cleanliness & location.
As an IHG Rewards Member we look forward to welcoming you back to Holiday Inn in the near future.
Best regards
Jonathan

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Reviewed July 7, 2013

stayed for one night, hotel was very clean, all staff friendly. breakfast included which was one of, if not THE best full English hotel breakfast I've ever had. car park was discounted for hotel customers 24 hours parking cost only £6.00. I found a weekend stay was quite noisy, as there were a couple of stag parties staying there, but this didn't dampen my experience of a good hotel.

  • Stayed: July 2013, traveled solo
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Thank darren h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 8, 2013

Dear Darren
Thank you for placing your complimenting review following your recent stay at the Holiday Inn Liverpool City Centre, in particular your great comments regarding the breakfast you experienced.
We hope and trust to have the opportunity to welcome you back to Liverpool, once again, in the near future.
Yours faithfully
Jonathan

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Reviewed July 5, 2013

stayed for 2 nights 3rd to 5th July,The minute you walk through the door the staff are on hand very polite and friendly staff will help you with any of your needs if we needed a taxi they called, Stayed as we were visiting Anfield for a tour we visited other places also. Will definitely book here again.

  • Stayed: July 2013, traveled as a couple
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Thank brecongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 8, 2013

Dear 'brecongirl'
Thank you for taking the time and trouble to provide your great review following your recent stay at the Holiday Inn Liverpool City Centre, July 2013.
Your positive feedback regarding the polite and friendly customer service you encountered is most appreciated and means a lot to us.
We look forward to having the opportunity to welcome you back to Liverpool on many future occasions.
Yours faithfully
Jonathan

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Reviewed July 1, 2013

We stayed for one night at the weekend and had a great time. Rooms were clean and comfortable. Bathroom was spotless with nice white towels. Iron and ironing board was a nice extra touch. Service was very friendly and helpful. We used their baggage store both days. Location right opposite Lime Street Station is perfect. It was very quiet in the rooms, despite a party/wedding on the floor below. Breakfast had a reasonably good selection of hot and cold food and plentiful supply of tea and coffee, served by a very friendly and knowledgeable waitress. It is a 5 min stroll to the main shopping streets and 15 to the docks area.

  • Stayed: June 2013, traveled as a couple
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Thank YorkshireKasam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 8, 2013

Dear 'YorkshireKasam'
Thank you for your very kind review following your recent stay with us at the Holiday Inn Liverpool City Centre, complimenting our cleanliness, location and customer service levels.
It is always pleasing to receive such favourable comments and I have ensured that your review has been forwarded through to all of our departments.
We look forward to having the opportunity to welcome you back to Liverpool, once again, in the very near future.
Best regards
Jonathan

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Reviewed June 29, 2013 via mobile

Stayed overnight after the theatre. Staff were excellent. Room was spacious as was the en-suite with bath/shower. Pre-paid breakfast was very good - saving 1/3 on pay on day price - marvellous choices. Would re-visit and recommend.

  • Stayed: June 2013
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara L, Public Relations Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 1, 2013

Dear ‘J0hnri’

Thank you for your kind review about your recent stay at the Holiday Inn Liverpool City Centre.

I hope you enjoyed the show at the theatre. We are delighted to hear you enjoyed your time with us and breakfast. We do receive a lot of good comments regarding the friendly and helpful manner of our staff and the quality of our food and I am pleased to see another comment reflecting this. I will ensure that your comments are passed to the staff and we look forward to welcome you back soon.

Kind Regards,

Barbara

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Reviewed June 26, 2013

Stayed at the hotel from 17th to 21st June whilst attending a conference. Ideally placed right opposite Lime Street Station, on the doorstep of shops and a short walk from the docks, museums and city centre.
From the minute I walked through the door to leaving the staff were lovely and friendly. Breakfast buffet style was great, plenty of choice. On my last day I asked if there was any bananas, within a minute there was one brought to my table. We ate in the hotel a couple of evenings and the food was lovely. One evening I had a chicken dish in cream sauce and asked was it possible to have rice with it. The reply " of course madam". All with a smile.
I intend to return to this wonderful, friendly city as a visitor soon and I know exactly where I'll be staying.
Well done to the Holiday Inn and all the lovely staff, a credit to the manager.

  • Stayed: June 2013
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1  Thank silversands25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara L, Guest Relations Manager at Holiday Inn Liverpool City Centre, responded to this reviewResponded July 1, 2013

Dear ‘Silversands25’,

Thank you for taking the time to post a review regarding your recent stay at the Holiday Inn Liverpool City Centre. I am delighted you enjoyed your time in Liverpool, taking advantage of the beautiful local attractions the city has to offer.

I am really pleased you were well looked after from our team from the minute you walked through our door to the day you had checked out. We pride ourselves in our customer care and I will ensure your feedback is relayed to the team to ensure we continue to deliver excellent guest experiences.

I do hope you get the opportunity to return to this great city soon again and I hope we have the pleasure in welcoming you back to the Holiday Inn Liverpool when you return.

Kind regards,

Barbara

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Additional Information about Holiday Inn Liverpool City Centre

Address: Lime Street, Liverpool L1 1NQ, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#15 Family Hotel in Liverpool
#24 Romantic Hotel in Liverpool
#28 Business Hotel in Liverpool
Price Range: $82 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Liverpool City Centre 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The Holiday Inn Liverpool City Centre is located in the heart of city, directly opposite Lime Street train station and 8 miles from Liverpool John Lennon Airport. The hotel is ideal for both Premier League football teams; Liverpool FC at Anfield and Everton FC at Goodison Park, and for Aintree, home of The Grand National. There is no better base from which to explore the numerous theatres, bars and restaurants within this vibrant city. All 139 guest bedrooms are fully air-conditioned, have free Wi-Fi and views of the city and the fabulous surrounding architecture. The hotel hosts both business and social gatherings with 7 flexible function rooms that can accommodate up to 400 delegates. The Arena & Convention Centre Liverpool is just over 1 mile from the hotel and is easily walkable, as is the fabulous Liverpool ONE shopping and entertainment centre. For guests looking to relax after a busy day, the Holiday Inn Liverpool City Centre offers a selection of menu options in the newly refurbished restaurant, bar & lounge with fabulous views over the St. George's Quarter. As an added bonus all Kids Stay & Eat Free with their parents and there is free wi-fi in all areas. Discounted pay car parking is available to our guests at the adjacent St. John's shopping centre. ... more   less 
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Also Known As:
Holiday Inn Liverpool City Centre Hotel Liverpool
Liverpool Holiday Inn

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