We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,874)
Filter reviews
1,874 results
Traveler rating
771
747
258
54
44
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
771
747
258
54
44
Show reviews that mention
All reviews albert dock echo arena scrambled egg and beans great location hi express exposed brickwork beatles museum pay and display converted warehouse big wheel liver building breakfast was included city centre car park no air conditioning multi storey original features
Selected filters
Filter
Updating list...
17 - 22 of 1,874 reviews
Reviewed May 16, 2019 via mobile

Stopped over for exhibition and whilst parking is expensive nearby you do get a discount at Q Park approx 10 minutes walk away.
Situated in the old dock buildings great character along with friendly staff.
Rooms are pretty basic but comfortable breakfast is included in room rate. Less than
5 minutes walk from Arena & dock places of interest with plenty of bars & restaurants nearby, sons where you can get discount as guest.

Date of stay: May 2019
Trip type: Traveled on business
Thank WinteringhamSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this reviewResponded May 16, 2019

Thank you for your review and staying with us here at the Holiday Inn Express Royal Albert Dock I am glad you enjoyed your stay. We hope to see you again soon .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

We recently stayed at the Holiday Inn Express at Albert Dock in Liverpool. When we arrived we were greeted by a friendly member of staff who said we could check in now in a different room as it was available (2 hours early). The room was great with views of Albert Dock and the Liver Building. The room was very big with all the amenities and also incorporated the docks brick work for added feel. We stayed for a night and had breakfast and we were surprised to how much was on offer. They also went the extra mile for my wife who needed gluten free. We did look at other hotels in the area but after seeing the views from our room, we made the right decision. The location was ideal for all of the tourist areas such as The Cavern, Mersey and Liverpool One. We will definitely be staying here again.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this reviewResponded May 10, 2019

Thank you for your 5* review and comments on the hotel, I'm pleased to hear you enjoyed your stay. We hope we can welcome you back soon for another visit to the hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

Located in an old warehouse with vaulted brick ceilings in the heart of the historic Albert Dock, this hotel has everything for the traveller.

Breakfast was cooked to a good standard and was plentiful. The restaurant staff were efficient and friendly and the reception staff were extremely helpful as were the bar staff.

Our room was clean, comfortable, quiet and well aired. Our bedclothes and towels were clean and fresh. Tea and coffee making facilities were in the room.

Room tip: Book in advance. This popular hotel gets booked up especially if there is football on in Liverpool.
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank j0nesrm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this reviewResponded May 10, 2019

Thank you for taking the time to review our hotel and the 5* rating. I'm pleased to hear you enjoyed your stay with us and we hope to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2019

We booked this hotel because of the good reviews and also because it was close to the town centre and actually on the Albert Dock. It was perfectly placed for lots of restaurants and bars, museums and activities - all within easy walking distance.
The rooms were great - beautifully clean and a bit quirky, being developed from the original warehouses. The best thing of all though was the staff - absolutely brilliant! They were, without exception, friendly, helpful and welcoming. We were grateful to one of the receptionists who told us that we would get a 20% discount from two restaurants which were next to the hotel (Panam and Smugglers Cove); both were very good, again with great staff. The same member of staff put on the Liverpool v Barcelona football match for us in the bar ready for when we got back from our meal out - brilliant (apart from the result!). Breakfast was good, if a little bit limited, but it had plenty to fill you up ready for a busy day.
We were happily surprised with how much Liverpool has changed since we were last there several years ago. We did the usual - Beatles Museum, Ferry across the Mersey, The Cavern etc. and absolutely loved the Liverpool Museum, Liverpool 1 and the Ferris Wheel. Our taxi drivers (to and from Lime Street Station) were brilliant, helpful and full of local knowledge, suggestions and great jokes! We wished we had booked a longer stay than our 3 days, and will definitely be back - and will definitely stay at the Holiday Inn Express on Albert Dock.

Room tip: Don't know about other rooms, but we were on the 2nd floor, the same floor as the Reception and bar.
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank HullUni_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this reviewResponded May 8, 2019


Thank you for staying with us here at the Holiday Inn Express Albert Dock Liverpool
I am glad you enjoyed your stay with us and found the staff friendly we look forward to seeing you again .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019 via mobile

We booked this hotel as part of a Thomas Cook Sports package in order to attend Liverpool v Huddersfield football match. Hotel is spotless and staff are very welcoming and friendly. Rooms are massive and very accommodating for a family of 3. Beds are very soft and comfy. The hotel is ideally situated in the Albert Dock and near to all attractions, restaurants and bars. Really enjoyed our stay and would most definitely recommend and stay here again.

Date of stay: April 2019
Trip type: Traveled with family
Thank vickye27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this reviewResponded May 4, 2019

Thank you for your fantastic feedback regarding your recent stay at the Holiday Inn Express Albert Dock
I am glad you had a lovely stay with us.
We hope to see you again soon
Sincerely
Holiday Inn Express Liverpool

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews