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“New Year - Stay Over”

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Holiday Inn Express Liverpool-Albert Dock
Ranked #31 of 97 Hotels in Liverpool
Certificate of Excellence
Stoke , United Kingdom
Level 5 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“New Year - Stay Over”
Reviewed January 9, 2014

We booked the Holiday Inn Express in the Albert Dock as its was ideal and near to GUSTO Resturant where we were going to let the 2014 New Year in. An advantage with this hotel compared to the Premier Inn, was that it was happy to book one night (and not a minimum of two nights required by the Premier Inn). We were in Room 404 which was nice and quiet. Accommodation is to a high standard and clean. There is a Bar although on the small side and breakfast was included in our B&B. Our disappointment has to be directed at the Breakfast and poor layout. Its very much self-service but the queue was too long !!! Hot food range is limited with no bacon on offer. They need to take a leaf out of Premier Inn, in this respect. Would I stay again, only if I could not get in to the near by Premier Inn.

Room Tip: Rooms 402 and 404 are nice and quiet.
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  • Stayed December 2013, traveled with friends
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Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 12, 2014
Thank you for taking the time to post a review, we hope you enjoyed your New Year’s Eve at the Albert Dock. As with all Holiday Inn Express’s, we offer a free continental breakfast with a choice of 3 hot items which are scrambled egg, sausages and beans. We do take all comments on board as breakfast is an area that is constantly being assessed and we are looking at ways to improve. We do hope to welcome you back to the hotel on any future visits.
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Preston, Lancashire
Level 6 Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 3, 2014

A great location with plenty of restaurants and bars its situated in the newly refurbished old warehouses around the Albert Dock waterfront of the River Mersey. Convenient for shopping at Liverpool One, or the city centre attractions - nearby parking but not cheap £15/night. The rooms are both large and comfortable with views over the sheltered harbour areas.

  • Stayed December 2013, traveled on business
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Helpful?
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 5, 2014
Thank you for posting a review about your recent stay. With regards to car parking we have 2 options, there is the pay and display opposite the hotel which you have mentioned which is £15 for 24 hours, or there is the multi-storey car park behind the echo arena in which we get a 25% discount, working out at £9 for 24 hours. Staff at reception will be able to provide you with directions. I hope this is helpful if you visit us again.
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Rochester
Level 5 Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 2, 2014

This place is in a old warf warehouse, brick walls, free breakfast, cab stands, beatles tour bus outside your front door, the history, the Mersey, food and gift shops. The staff was nice the prices good. This is the place to stay in Liverpool!

Room Tip: ask for dock side rooms
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank sightseer14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 5, 2014
Glad you made the most of your time in the city and hope you enjoyed all of your experiences. Hope you chose to stay with us again on your next visit.
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Wakefield, United Kingdom
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 28, 2013

Great hotel at fantastic price....always look out for the deals at this hotel by the way...and book early too. Ideally situated by the waterfront but only 5 mins walk from Liverpool One. Plenty of places to visit around the dock area and some belting places to eat and drink.....The Smugglers Cove is brilliant.....a great and lively place for a drink and the food is superb too!

Hotel is spotless and all rooms, I believe, overlook the dock. Great British Breakfast included in the price as well.....highly recommended by me!

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank chris_davies586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 5, 2014
Thank you for your review and for recommending the hotel. There are some fabulous bars and restaurants on the Albert Dock so I am glad you enjoyed them. Hope to see you again soon.
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Worcs
Level 6 Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 23, 2013

Stayed here for one night to see a gig at the Echo Arena. Perfect location just yards from the venue. No parking at the hotel but the multi-storey is just over the road and you get a 20% discount voucher from the hotel. Hotel was great, we had a room overlooking the river and the staff were really friendly and helpful. Breakfast is included and was perfectly adequate. Hotel is located in the Albert Dock, just across the road from the Liverpool One shopping area. Would definitely stay here again. Also found that the people of Liverpool are very friendly and polite.

Room Tip: Ask for a room overlooking the river.
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  • Stayed December 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank FoxWorcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 5, 2014
So pleased to hear you enjoyed your night at the hotel, we are in a very ideal location for concerts at the arena. Thank you for taking the time to post a review and hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
Level 5 Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 23, 2013

Stayed this last week-end for two nights with my wife and two grandchildren. The boys took in the football and the girls the shops. The hotel is ideally situated for Liverpool One and a £7 Taxi ride from Anfield. The Albert Dock complex is on the doorstep so if you want to soak up all Liverpool has to offer this is the place to stay. Minor hick-up with room allocation (not down to hotel) sorted immediately without fuss by the staff who all are without exception the most friendly and helpful you could wish to meet. Our room, on the top floor was huge and really comfortable.

The breakfasts were really good, plenty of variety and good quality items. OK there's no bacon but I'd defy anyone to say they'd gone away hungry.

All in all a great place, give it a try.

Room Tip: Top floor.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerbyshireDambuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 5, 2014
Thank you for posting such a positive comment about your stay. The staff will be overjoyed to hear your review so thank you on their behalf. Really pleased you enjoyed your time here and that you would recommend us.
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Dublin, Ireland
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 20, 2013 via mobile

Stayed in the fabulous holiday inn express on the Albert Dock for 4 nights. Beautiful room perfect location wonderful staff so helpful and courteous will definitely return. Highly Recommend this beautiful hotel looking forward to a staying here again in early spring 2014

Stayed July 2013, traveled with family
Helpful?
Thank Kate1957B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXAlbertDock, Guest Relations Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review, January 5, 2014
Thank you for such a positive review, it is always nice to hear when our guests have such a wonderful time. Looking forward to welcoming you back for any future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Liverpool-Albert Dock

Property: Holiday Inn Express Liverpool-Albert Dock
Address: Albert Dock, Liverpool L3 4AD, England
Phone Number:
Location: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool

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